- Report: #1099140
Complaint Review: All USA Vanlines - Select State/Province
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All USA Vanlines
2346 Thomas Street, Hollywood FL 33020 Select State/Province, USA
Phone:
800-377-1874
Web:
www.allusavanlines.com
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All USA Vanlines An Abomination Hollywood Florida
I've been waiting to write this review as I was waiting on a settlement for missing furniture. I found out, today, 11/13, the settlement is for $15. Yes, $15 for a dining room table I purchased a year ago for $600. I arrived in Chicago on 9/1 with my 80 yr. old mom & our furniture arrived 9/30 at 5p in the evening. The movers didn't get finished until Midnight! My mom & I slept on an air mattress all that time. It was horrible! A week later she had a stroke & heart attack! The stress of everything was too much for us both, but it took it's toll on her. The move cost me an additional $3,000 because every time I called them about my delivery there was more money being added. When I challenged, I would get the worst behaving customer service reps known to mankind. The company is contained of swindlers; I'm from Chicago and use to Capone tactics, but the state of Florida takes it to an all new level. The movers also left a wardrobe box full of garbage in my new apartment as a parting gift. The furniture and all the boxes with clothing smelled like garbage, too. So, they really used the worst of the worst gangster like tactics with me and my family. I will add my name to the rest on the BBB site. I will also add my name to any Class Action lawsuit that develops from the other consumers who have the same if not worst experience with this company. Lesson learned: do your homework. Ask the questions no matter how mundane. If the company doesn't like the scrutinization than they are not the moving company for you.
