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  • Report:  #1061291

Complaint Review: Allied Home Warranty - Arlington Texas

Reported By:
ssubbaiah - irving, Texas,
Submitted:
Updated:

Allied Home Warranty
177 S. Watson Rd. Suite 511 Arlington, TX 76010 Arlington, 76010 Texas, USA
Phone:
866-791-1200
Web:
www.alliedhomewarranty.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Allied wants $5000+ when the repair costs less than $500.

AC Not working - started sending in hot air. Called Allied on 6/18. They sent a technician on 6/19. From beginning he was interested in charging more - did not check basic things - quoting fuse blown up and other electrical issues, he was interested in doing a leak detection which was not covered in warranty and wanted $199. Finally after collecting $259 ($199 for leak test and $60 trip fee) - provided us a quote for $5000 (RUUD brand) to replace condenser and coil on System, $3600 (for noname brand) - this is out of pocket, on top of this he was to collect some money from Allied. I wanted to take second opinion and did not agree for the recommended repairs.



Called another vendor (One hour Air conditioning and Heating) - according to their technician - whoever had touched the system before tried to sabotage or did not know what they were doing. Electrical contacts were left loose - that could cause sparks and fires. One hour fixed the problem by changing capacitor and filling up freon gas - the total cost was less than $500.

Looks like there are three companies but they are one - Warranty is with Allied, their vendor is Lone start repair and the technician is from NRG Home services.I called NRG home services and the call went to Allied Directly - Looks like Allied, Lone star repair and NRG is same company with different names.



1 Updates & Rebuttals

hou_mrk

Pearland,
Texas,
Confirmed: Same Company

#2Consumer Comment

Mon, November 25, 2013

This was taken directly from the Allied Home Warranty website:

"...the owner of Allied is also the owner of NRG Home Services."

Source: https://www.alliedhomewarranty.com/affiliate_service.aspx

Allied/NRG are surely making a killing with this cozy little arragement.  This is shady at best!

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