- Report: #88603
Complaint Review: Allstate Insurance - Elgin Illinois
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Allstate Insurance
1972 Larkin Avenue Elgin, 60140 Illinois, U.S.A.
Phone:
847-742-3660
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Allstate Insurance ripoff Elgin Illinois
In October of 2003, My dog bit my neighbor. The neighbors family only wanted us to pay for her medical bills. I called my agent as I thought they were honest, and out to help me. I asked her if I needed to report this claim to them and she advised me that I did. I specifically asked her is this going to jack my rates, she said that I would ONLY lose my 15% claim free discount. So I went ahead and filed the claim. I had not heard anything about the claim since I talked to the adjuster in october, I thought it was over with, no big deal.
Now five months later I receive a renewal notice, not only did I get a 15% increase in my policy but Allstate was kind enough to hit me with a $260.00 "surcharge" along with a general rate increase, my rate went up a total of $390.00 per year.
I went in to see the agent and find out what had happened, and now she tells me about this "surcharge". I feel this is deceptive practice, and feel that I have been totally violated due to trusting my agent.
I called corporate office and filed a complaint. Then the girl from my office called me and could not understand why I filed a complaint against her. I told her noting personal, but that is what she had told me, and I was stupid enough to beleive her. Then she said she was really surprised Allstate did not just drop me.
I have tried to get new quotes from different insurance companies, and having this dog bite claim on my record is definatly worse than having a felony charge on your record. My next step is to report this to the Illinois Department of Insurance.
Always remember DTA "Don't Trust Anybody"
Sue
Hampshire, Illinois
U.S.A.
Now five months later I receive a renewal notice, not only did I get a 15% increase in my policy but Allstate was kind enough to hit me with a $260.00 "surcharge" along with a general rate increase, my rate went up a total of $390.00 per year.
I went in to see the agent and find out what had happened, and now she tells me about this "surcharge". I feel this is deceptive practice, and feel that I have been totally violated due to trusting my agent.
I called corporate office and filed a complaint. Then the girl from my office called me and could not understand why I filed a complaint against her. I told her noting personal, but that is what she had told me, and I was stupid enough to beleive her. Then she said she was really surprised Allstate did not just drop me.
I have tried to get new quotes from different insurance companies, and having this dog bite claim on my record is definatly worse than having a felony charge on your record. My next step is to report this to the Illinois Department of Insurance.
Always remember DTA "Don't Trust Anybody"
Sue
Hampshire, Illinois
U.S.A.
