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  • Report:  #34722

Complaint Review: Alltel - Little Rock Arkansas

Reported By:
- Asheboro, NC,
Submitted:
Updated:

Alltel
One Allied Drive Little Rock, 72202 Arkansas, U.S.A.
Phone:
800-662-4960
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
On 7-16-02 I purchased a phone plan with Alltel that stated on the contract I had 300 free peak minutes with the plan. Each time I have received a bill, it says 250 minutes free and charges me from .40 to .60 for any time over. I have called repeatedly and they say they will straighten it out but they never do. They even told me to deduct an amount on a previous bill and then cut the phone off for not paying the total amount that month. Each month they continue to only give me 250 minutes when I have a signed contract for 300. You do not want to deal with this company, I could tell you more but it would take too much time.

Frankie

Asheboro, North Carolina


3 Updates & Rebuttals

They Finally Gave Me Credit

#20

Sun, December 01, 2002

After may hours on the phone they finally gave me credit for the money they cheated me out of for 4 months. They said, "It takes a while to get things straight". I don't know what to expect from alltel in the future because they tell you one thing one day and a month from now you might have the same problem. So for now it looks like I won.


They Finally Gave Me Credit

#30

Sun, December 01, 2002

After may hours on the phone they finally gave me credit for the money they cheated me out of for 4 months. They said, "It takes a while to get things straight". I don't know what to expect from alltel in the future because they tell you one thing one day and a month from now you might have the same problem. So for now it looks like I won.


Cell Phone Company

#40

Sun, November 10, 2002

Alltel ripped me off- Didn't honor all free minutes on signed contract.

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