- Report: #1408787
Complaint Review: Allumineye and Allumiderm Wrinkle cream and eye cream (for wrinkles) - Nationwide
Reported By:
Rita A.Gagnon/Massachusetts -
Westfield, Massachusetts, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Allumineye and Allumiderm Wrinkle cream and eye cream (for wrinkles)
Nationwide, USA
Phone:
8885239519&8776846145.
Web:
N/A
Categories:
Business Rating:
(0)
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Allumineye and Allumiderm Wrinkle cream and eye cream (for wrinkles) Will not refund my money,..deducted from my bank account,.fraudently without my consent Costa Mesa California
On 9-23-17 ,I ordered a one time purchase of eye and skin cream for $4.95 & $5.95,..received it in 2 days,..used it for about a week,..noticed it was giving me Whitehead’s on my face,..discontinued it and thought that was the end of it,it was bogus,..within 2 weeks I noticed 2 charges on my debit card for $89.95 &$86.95.
I immediatly contacted the numbers that were listed on my statement next to those 2 charges,..and explained that there was no way I agreed to having deduct the money automatically from my account.Im on S.S. And have a very limited income,..and had just under $200. In my account. I only am able to put in $300 a month to pay my bills and for groceries. I didn’t learn of the deduction they did till I was at the supermarket, and was unable to pay for my groceries,..since they too everything out of my account except for $13.
They were intialy supposed refund the money back to my acct.within 7-10 days.It never came.When I contacted customer service for that Allumiderm,..@(877)631-1620-they had me pull up a totally different add that was not the one I ordered from,..and eventually agreed to refunding me $30. On each product,...and that was all they were will to do.Which will take them 30-45 days to do.I reluctenly agreed for fear that I wasn’t gonna get 1 cent back.The first time I spoke them they needed me to tell them my card info fo to fix everything.
Within a week,..I got to letters in the mail,..welcoming me to 2 different services I had no clue about.The time and date stamp on my bank statement matches exactly with when I spoke to the eye cream personal that was supposed issuing me a refund.They recorder my voice saying my cc # and turned around and signed me up to the 2 other things and also they deducted money from my account at the same time.I instantly contacted those two places that they had me registersed as joining,..and told them that in no way was I the one who signed up for their services and to put back the money they deducted from my account.
They did. Like I said,I live on a very fixed income with very little money to put in the bank every month to pay my bills and groceries,...they wiped me out when they took that $187. From my only savings,which in turn I can’t pay my bills rent,food,utilities for my apt.because they left me broke until the first of the month. Where i’m going to have to repay all the money I borrowed from my brother to pay my bill and to buy food. The product and company are a total scam,...and they stole all my savings(what little bit I had)
