- Report: #1360592
Complaint Review: Alucia Skin Care - Internet
Reported By:
Margaret -
Ocala, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Alucia Skin Care
Internet, USA
Phone:
8885502963
Web:
www.aluciacream.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Alucia Skin Care Alucia face cream Tricky wording and marketing scam Internet
Ordered a free 14 day trial sample of face cream, only $4.99 shipping on January 30th, received small jar on Feb 5th. I used it and it had cheap ingredients and was drying to my skin. I got my credit card bill today and found the shipping charge on it and on Feb 14th a charge was added for $98.39. I called them and she said that I had signed up for a member ship that could only be cancelled in the first 14 days, I agreed to pay the monthly charge and pay for the tiny sample I received. I usually read the first E print pretty closely so it must be well hidden. The woman whose English was poor did not listen, was rude and told me that I had agreed and needed to pay the full amount. After about 25 minutes of getting nowhere she did say that my membership would be canceled. OK but where's my $98.39 cents that I was scammed out of? She said she could give me 35% off my membership I didn't even want. After asking several times she finally said she could give me a 50% refund on my product. Still not happy that these people get away with this and will call my credit card company tomorrow. I want the rest of my money back for this sample I was supposed to get for shipping only.
