- Report: #1372343
Complaint Review: Alucia Skin Care - Internet
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Author Not Confirmed
Why?
Alucia Skin Care
Internet, USA
Phone:
888-636-1356
Web:
Internet USA Phone 888-636-1356
Categories:
Business Rating:
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Alucia Skin Care Lumella Deceptive purchase practices California Internet
When I purchased the trial product for $4.95- no where did I see any fine print that unless I returned the unopened product within 14 days - I would be charged the full price of close to $200.00. Once I clicked on the trial button it immediately brought me to the credit card page. Also when I received the product - there was no information contained with the shipment with any return instruction what so ever. It's as if they try purposefully not to provide you with all the information needed. I would have never agreed to purchase under such an agreement. This link came to me through facebook. When I called to cancel the product after trying for 30 days - I was told I was too late as I only had 14 days and unless I could return the product unopened - there was nothing I could do. After disconnecting with Customer Service - I immediately did some research and found numerous complaints surrounding the same issue. Someone needs to put a stop to this. I'm not sure if I can dispute the charge with my credit card company as I did not purchase the product in my home state. But they will be my next call. I plan to post in as many sites as I can find to point out these deceptive practices so others will not be lured in.
