- Report: #1355718
Complaint Review: Alucia Skin Care - Los Angeles California
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Author Confirmed
Why?
Alucia Skin Care
120 E8th St #301 Los Angeles, 90014 California, USA
Phone:
888-550-2963
Web:
https://www.aluciaskin.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Alucia Skin Care Alucia Anti-wrinkle ComplexBeauty PlanetLLc unable to contact by phone or internet; hels 30 + minon diff # 877-6520688 &888-550-2963 Los Angeles California
Products mailed for a 14 day trial then two charges appeared on credit card of 89.07 and 98.39. I received products I did not order but then could not get an answer on the phone to cancel the order or get a refund on the products. The automated message says to wait for a representative but after waiting 30 plus minites i hung up and called a second number with exactly the same result. I downloaded the terms info which states I must have an RMA number from them to even think about getting any action on a return.
How can I posibly get any correction for this situation if they cannot be contacted. How can I possiblly stop the repeated mailings. The charges will be stopped on the credit card, but I want a refund of the current charges also. As an elderly person with limited income I cannot pay these kinds of charges.
