THIS BUSINESS IS NOT BBB ACCREDITED
American Careers LLC
Additional LocationsPhone: (202) 973-4000View Additional Phone Numbers2020 Pennsylvania Avenue, NW, Room 348, Washington, DC20006http://www.americancareers.us! THERE IS AN ALERT ON AMERICAN CAREERS LLC !
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Description
The company claims in its advertising “the airports at (different cities are noted) are currently hiring.” And, “we will guide you through the process.” According to information in BBB files, the company is not affiliated with the given airports or any airline. They do not have jobs to offer, rather, for a fee, they will assist you with the application process.
BBB Accreditation
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for American Careers LLC include:
- 41 complaint(s) filed against business
- 6 complaint(s) filed against business that were not resolved
- Business has failed to resolve underlying cause(s) of a pattern of complaints
- Unauthorized use of BBB name or trademarks
Factors that raised the rating for American Careers LLC include:
- Length of time business has been operating
- Response to 41 complaint(s) filed against business
Customer Complaints SummaryRead complaint details
Complaint Type | Total Closed Complaints |
---|---|
Advertising/Sales Issues | 8 |
Billing/Collection Issues | 0 |
Delivery Issues | 0 |
Guarantee/Warranty Issues | 0 |
Problems with Product/Service | 33 |
Total Closed Complaints | 41 |
Additional Complaint Information
BBB Files indicate that this business has a pattern of complaints concerning its marketing practices that imply a company affiliation with airlines. Marketing statements imply that transactions with American Careers, LLC are directly connected to airlines when the company instead provides information about the overall airline hiring process. Persons seeking to return company materials for a promised refund must document their contact with Human Resources departments of airlines to qualify for adjustments, described in marketing information only as "guaranteed refunds." The BBB wrote to the company on November 28, 2012 regarding these issues, asking that modifications be made to its materials to clarify its presentations and refund terms. The company has failed to respond to the BBB on these questions.
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