Scott
ventura,#2UPDATE Employee
Wed, May 12, 2010
I work in Customer Service at Frontier Publishing/American Data Group, and in response to Jennifer's comment would like to say just a few things: we are a company that charges a fee for assisting its customers in finding and applying to open employment opportunities; if a customer is unsuccessful or dissatisfied, it is simply required that he or she return the materials for a refund. Some of our customers do return the package and receive refunds, others are happy with the service and call us regularly for the assistance described. It's actually as simple as that, despite the comments found on this site. Jennifer had no need to go through all the trouble of cancelling her card; if a customer orders our service and then calls back the same day to cancel an order, that's exactly what happens. If they get the package they can, as I said, simply return it and obtain a refund. Again, all pretty simple.