- Report: #1487126
Complaint Review: American Home Shield - Memphis TN
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Author Confirmed
Why?
American Home Shield
150 Peabody Place Memphis, 38103 TN, United States
Phone:
https://www.ahs.com/
Web:
https://www.ahs.com/
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American Home Shield AHS Legitimate Claim Denied Twice Memphis TN
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My garage attic fan is rattling very loudly. I called the manufacturer and they said the bearings are shot. The motor and fan come in one assembly.
I called AHS and they send an electrician out. I was still hot outside, so he could hear it rattle. I gave him the name and address of the manufacturer, which is local. He said he would turn it into the AHS. American Home Shield did not bother to notify me that they denied the claim. They had the gall to tell me on the phone that their electrican could find nothing wrong.
A month later they sent our another electrican. He took photos and sent them to AHS. American Home Shield said he could find nothing wrong. Cross collusion here.
Anyway they wanted to send out a third guy at their expense. Good grief. I cancelled the contract and now they want to charge me a cancellation fee.
I will go to Mesa, AZ, buy the fan and install it myself. I expect American Home Shield to pay for it and they will recieve a bill and if necessary a letter from my attorney.
Never use this company.
