- Report: #686992
Complaint Review: American Overhead Garage Doors - Atlanta, Canton, Marrietta, Kennesaw Georgia
Reported By:
Anonymous -
Canton, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Overhead Garage Doors
Atlanta, Canton, Marrietta, Kennesaw, Georgia, United States of America
Phone:
678-546-8383
Web:
www.americanoverheadgaragedoor.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
American Overhead Garage Doors 678-546-8383 (This is their number as they are similar in name to other companies in the area.) garage door opener doors openers repair replace Atlanta, Canton, Marrietta, Kennesaw, Georgia
American Overhead Garage Doors and Openers was called to troubleshoot problems with our garage door opener. The charge was to be $75. The technician only worked for 5 minutes adjusting and lubing the spring. He never opened the motor box. For this he charged us $150.00. We were given a 1 year warranty on the work. Less than a month later, the garage door opener failed.
We called a different company as we were not pleased with the performance of this company. The new tech asked who had done the work and pointed out several deficiencies in the work of American Overhead. I called American Overhead and asked that they honor their warranty and give me back just 1/2 of their fee. They got angry and declined to make it right.
The manager said "If you took your Mercedes in to get brake work and the work was done wrong the first time, wouldn't you give them a second chance to fix it?" I replied that the safety of my family is too important, I would use someone else to avoid having faulty brakes. Likewise, I don't want the garage door to fall on my car." This manager was flippant and did not seem to care if I called the BBB. Thanks for your time.
