Harish
Jersey City,#2Author of original report
Fri, March 08, 2013
As per the company's response to my post here, I sent email to them for refund and yesterday got refund of the fees that I had paid.
American Safety Council
Orlando,#3UPDATE Employee
Mon, February 25, 2013
Hello,
Thanks for sharing your feedback and concerns with us. We would like to know your direct concerns with the course. We regret that you could not get through to our customer care center. I am sure we can help you resolve your issue. I show you were able to login to your account but maybe stuck at the training portion of the Bio Metrics...? If you dont wish to call you can send a detailed email to [email protected] , and a manager will resolve your issue post haste, even if you wish to just include your phone number in the email we will be happy to return your call as we know your time is valuable. We also have a money back guarantee, if you are not satisfied after contacting us we will be happy to refund your course fee, even if you chose not to contact us or continue we would be happy to return the fee as a sign of good faith towards an amicable solution.
Thanks,
-Michael
Director of Customer Service
American Safety Council