- Report: #1019870
Complaint Review: American Suzuki Motor Corporation - Brea California
Reported By:
Aaron -
Sophia, West Virginia, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
American Suzuki Motor Corporation
P.O. Box 1100 Brea, 92822 California, United States of America
Phone:
18009340934
Web:
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American Suzuki Motor Corporation Would Not Replace Faulty Rims even though under a 6 year Bumper to Bumper Warranty Brea, California
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I purchased a 2011 Suzuki Kizashi in October of 2012. It was used with only 35,000 miles yet this vehicle had no damage and came with a 6 year Bumper to Bumper warranty.
About 3 days after my purchase I noticed that the finish on the Wheels started to Flake and Peel off. I reported this to the Dealership in which I bought the vehicle and was told by them that they could not do anything about it that I needed to take it to another dealership down the road from them that took care of all their Service and repair Issues.
I took my vehicle to this Dealership in hopes of a resolution. They took pictures of the Wheels and sent them off to Suzuki supposedly and was told I would hear from them in about 2 to 3 days. A week and a half later I ended up calling them back only to be told they could not do anything unless I wanted to pay for half of the repairs.
I do not think I should have to pay HALF of anything seeing as how it is a factory defect in the Wheels which is obvious when you see the Wheels in person or in photographs that I have. This nice looking car now looks like Crap thanks to the chrome finish coming off and the wheels are now turning a primer black.
About 3 days after my purchase I noticed that the finish on the Wheels started to Flake and Peel off. I reported this to the Dealership in which I bought the vehicle and was told by them that they could not do anything about it that I needed to take it to another dealership down the road from them that took care of all their Service and repair Issues.
I took my vehicle to this Dealership in hopes of a resolution. They took pictures of the Wheels and sent them off to Suzuki supposedly and was told I would hear from them in about 2 to 3 days. A week and a half later I ended up calling them back only to be told they could not do anything unless I wanted to pay for half of the repairs.
I do not think I should have to pay HALF of anything seeing as how it is a factory defect in the Wheels which is obvious when you see the Wheels in person or in photographs that I have. This nice looking car now looks like Crap thanks to the chrome finish coming off and the wheels are now turning a primer black.
2 Updates & Rebuttals
Aaron Asbury
Sophia,West Virginia,
United States of America
Way Before The Storms
#2Author of original report
Mon, February 25, 2013
Yeah, I heard the same story of the Bankruptcy.. But as for the Ice and Snow & Salt.. This Happened WAY before those things started flying.. 3 days after buying it.. Car was supposedly brought from somewhere out West..
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IamGood
Fort Worth,Texas,
USA
West Virginia, Ice, Salt on Roads,
#3General Comment
Mon, February 25, 2013
RUST my boy, RUST. How can this be a manufacturer defect. You were lucky they said they would pay 1/2. Besides, Sazuki USA shut down all american production of Cars, and filed for bankruptcy protection against all creditors. (You Included)
See the following article. http://articles.washingtonpost.com/2012-11-08/news/35505524_1_kizashi-suzuki-vehicles-volkswagen
They filed Bankruptcy in Nov 2012. So 1 month after you reported the problem, they filed for bankruptcy. You should have accepted their offer, now you aint gonna get kakka.
Sazuki will no longer sell Cars in America at all.
So this means that your Sazuki Warrenty is worthless, so any problems with the car will be yours, unless you want to stand in line at the Bankruptcy court, and file a unsecured claim against them, and be told sorry, no assets......
