- Report: #277251
Complaint Review: American Tradition Catering - Vineland New Jersey
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American Tradition Catering
310 West Wheat Road Vineland, 08360 New Jersey, U.S.A.
Phone:
856-451-1222
Web:
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American Tradition Catering contract vague, deceptive, extortion of client, dirty, filthy utensils - unprofessional business Vineland New Jersey
Contracted for a high end wedding. American Tradition Caterer said they did 'off premise' weddings - their website indicates garden and beach packages. They are very inexperienced with garden weddings and prey on young unknowing couples.
2 days prior to the event the owner extorted more money from us by threatening "not to show" because we didn't have hot water available outside. No outdoor event caterer requires hot water and it was not in his contract. He made up reasons not included in the contract for requiring more money. Fearing they wouldn not show, we gave the owner 150$ in cash as a compromise.
They left dirty tupperware containers filled with cheap mismatching flatware - that upon inspection, was unwashed from the previous event, was rusted and the containers were filled with bugs and food debris. It was disgusting.
The plates were not what was chosen by the bride, the wine glasses were in open cardboard containers and not wrapped in plastic. Because of the possibility of food borne illness from the dirty flatware - I had to order plates flatware and wine glasses from a reputable vendor stat.
I want American Tradition Caterering to pay for the cost of this - $832.00 plus the $150 "sanitation fee" that was extorted from me before the event. This caterer should not be doing outdoor weddings, they are uncertified and deceptive - stay away!!!
Lois
Southampton, New Jersey
U.S.A.
2 days prior to the event the owner extorted more money from us by threatening "not to show" because we didn't have hot water available outside. No outdoor event caterer requires hot water and it was not in his contract. He made up reasons not included in the contract for requiring more money. Fearing they wouldn not show, we gave the owner 150$ in cash as a compromise.
They left dirty tupperware containers filled with cheap mismatching flatware - that upon inspection, was unwashed from the previous event, was rusted and the containers were filled with bugs and food debris. It was disgusting.
The plates were not what was chosen by the bride, the wine glasses were in open cardboard containers and not wrapped in plastic. Because of the possibility of food borne illness from the dirty flatware - I had to order plates flatware and wine glasses from a reputable vendor stat.
I want American Tradition Caterering to pay for the cost of this - $832.00 plus the $150 "sanitation fee" that was extorted from me before the event. This caterer should not be doing outdoor weddings, they are uncertified and deceptive - stay away!!!
Lois
Southampton, New Jersey
U.S.A.
1 Updates & Rebuttals
Atceast
Rosenhayn,New Jersey,
U.S.A.
Everything in writing on initial contract
#2REBUTTAL Owner of company
Sun, January 27, 2008
We had an outside wedding in the summer of 2007. Everything was put in a contractual agreement that they signed, but Lois the mother of the groom along with her family knew we required a kitchen which was stated in the contract. We visited them two days before the event to go over details and left our china and flat ware there on the premise covered "which we wash in hot running water before we put on tables". Unfortunately Lois denied us the right to her kitchen which was stated in the contract agreement. They saw some dirty utensils and presumed that everything was dirty and rented over a thousand dollars worth of rental dishes and flat ware unknown to us. When we got there on Saturday, we were told we had to pay the rental fee for them. They knew they were breaking the contract when they didn't allow us to use the kitchen. Two other of our events were outside that same summer and they allowed us to use their kitchens as per contract agreement and they will testify to that. Lois and her family lied about the use of the kitchen to extort money from me. As a caterer this is the first time in 20 years we ever had such a blackmailed complaint. Note: If we paid that 1,000 dollar rental fee, that would have been 1/3 of the total price of the wedding which we gave them a great price. In any event all the guests said the food was delicious and fantastic. Ralph Owner of American Tradition Catering
