Cmgodown
Rancho Cucamonga,#2Consumer Comment
Tue, March 05, 2013
This is their MO! They will lie and try to find every way around paying for their contractual obligations! u see that the owner didn't respond to this complaint like he did mine! There is nothing he can say! I bough a truck from them because I had expierence with contracts and I figured I can force them to honor that because I will stick to what's in writing. But they will do whatever they can to get out of it even if it means taking the truck back! They have a clause in contract that states you are responsible for all repairs ultimately that happens to the truck witch I suppose that take to mean even if they refuse to honor the warranty!!! EVERYONE PLEASE TAKE THESE COMPLAINTS SERIOUSLY THEY ARE TRUE!! Why do you think they won't quote you a payment over the phone before u take a long trip to Gulfport missisipi?? lone mountain has the payment and down upfront on site? Why do u think they will charge you for all these "extra" insurance plans and then not provide a copy of the physical damage policy to show you what is covered if you have an accident and what is not? Because they will tell you that most of the damage is not covered so that you pay it and they don't have to pay the $5k deductible they have! Ralph the general manager only plays good cop bad cop! And once you calm down he tries to stick it to you!! He actually told me that my insurance claim lapsed because my payment was late 2 days so they could try and get out of paying claim!! Then he says the claim wasn't covered but to help out what's the min that I need fixed???!!! that is insurance fraud!! and what they did to this person is contract fraud!! I am in law school right now and I suggest that whenever you talk to them on the phone you record it and don't tell them. That is what I'd do and they probably think that you can't record them without their knowledge and use it in court, but their is an exception to that when the crime is fraud or extortion or murder etc. u can record them and use it in court. Their clock is ticking! No matter what religion or belief there is a universal law that u reap,what u sow, what goes around comes around etc. we all will see them fall very hard very soon it's just a matter of time!!! Gods mercy applies to all and God will allow everyone time to change their course but when they don't and continue in a destructive course then their downfall is eminent. They have continued and are defiant and proud of it as u can see by the owners comments. They head on the beast will be chopped off and a picture of him in handcuffs walking out in shame from his glorious showroom will be interesting......Soon..
Genna
Pensacola,#3Consumer Comment
Sat, March 02, 2013
Looks like the customer who had his truck for 27 days (engine blows/truck is repo'd/never gonna get any $$$ back from those thieves who rent POS' in Gulfport, MS) signed the 30 Day FU Nightmare Plan and did not realize it! I am truly amazed that people still do business with this outfit.
My Brother did business with this organization back in 2003. He held on to a wreck of a truck for three months before it was repo'd. He made very little but in that time he spent almost $36,000 all because he had bad credit and got lured in.
A word to the wise for the trucker who was scammed: You are gonna have to make so much noise to recover anything. That does not mean go cause a scene at the dealership because you will get arrested. American Truck Group or American Truck Showrooms or whatever it is they call themselves today is a finely tuned machine that will take every penny and leave you with a bad heart.
And don't get your brother-in-law to call and pretend he is an attorney who represents you. If you want to get their attention hit every review site, complaint site, MS Attorney General, Federal Trade Commission, MS BBB, and let others know about what was 27 days of getting f'ed. Remember, if you want some vengeance, take away future customers by telling them what they will face should they do business with this racket. Until they change their name to a symbol like Prince did, they are vulnerable.
Lastly, now for no/bad credit folks who want to throw away money and get abused, they have two locations for your convenience so they can f twice as many people as before. That is correct. Since they don't spend much money repairing trucks in their shop, they have amassed/stolen enough money from hard working Americans now to take their God awful, very used truck, rental
sham to the great State of Georgia,