Joanna s.
Duluth,#2Author of original report
Fri, December 17, 2004
On December 16, I called the manager of America's Service Station and asked if they would credit back my Mastercard for the meaningless tests they had performed and for sending me away twice with a dead battery. David, the Manager, told me that he would have to have a written test report on something with the company name and a signature, from the place where I'd bought the battery, indicating the battery failed and they had taken it back, before he could credit my Mastercard. I went back to the place of purchase, got a print-out of the test they had done on the battery, got it signed, and took it to America's Service Station. David looked at it, and said he still could see no basis for issuing a credit because they still had their print-out showing that my dead battery was good. There has been discussion in the industry about the unfortunate acronym--a*s--that the company name America's Service Station invites. I for one think it is most appropriate, because that's what they all are.