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  • Report:  #379948

Complaint Review: Americredit - Arlington Texas

Reported By:
- ANDREWS, Texas,
Submitted:
Updated:

Americredit
4001 Embarcadero Arlington, 76014 Texas, U.S.A.
Web:
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Categories:
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I have been reading all of these reports about Americredit, and am relieved that I am not crazy!! 2 years ago I bought my daughter a car and the dealership put me thru this company.

I should have known that things would not go well when they lost my first money order payment!! Believe me it went down hill from there!!!! We had the car for almost one year. In the 7th month I became very ill and spent almost a month in the hospital. I did get behind in my payments ( 60 days).

These people were ruthless, but I finally made one payment and made arrangements to make the other and the next payment. That very day when my daughter came home from school, she no more got out of the care infront of the house when they screeched up and towed it away right in front of her.

I looked over my contract and found that I had taken out the insurance for death and disability, and it also covered illnesses, that after calling the insurance co, found they would cover. I called Americrap and they told me they did not have to honor that insurance and even though I had made arrangements that morning, that now that they had the car I would have to pay an ungodly amount to get it back.

After finlley finding out where the car was, I too had to pay to get our own things back, alot of things were not there, and they had been thrown in trash bags, sat on the floor and the dog that was "guarding" the place had urinated on most of the bags.

While talking with the person that recovered the car for Americrap he said to me " I was kinda glad to here you were not gonna try to get the car back cause they said they would make a deal with me to buy it and it would make a great car for my daughter."

I actually had intentions of trying to get my daughter's car back, but let me tell you they were not gonna let that happen and didn't. I to this day have never gotten anything saying what they sold the car for. The only thing I have gotten is a bill for 23,000. I only financed 21,000 and had paid for a year on it. Of course they do some kind of new math I guess, or they just gave the car away!

If there is someone out there who can help all of us that would be great!!! But anyone reading these watch out!!!! Americrap will get you!!!

Tammie williams

ANDREWS, Texas

U.S.A.


3 Updates & Rebuttals

D K

Jacksonville,
Florida,
U.S.A.
sorry to say

#2Consumer Comment

Tue, January 06, 2009

but there were well within their rights to take the car back. You said that you were 60 days behind on payments so they repo-ed the car. If you took out the extra insurance on the car, you needed to file the claim before the car got to a repo stage. sorry for your misfortune but they did not technically do anything wrong. And yes, once the car is auctioned/sold any original amount that Americredit paid on your behalf that cannot be re-couped is still your responsiblity to pay. They are not going to lose money they paid out because you could not pay your bills. Also, the amount due from you may be higher than the original financed amount of the car due to interest and fees associated with repoing the car.


Pat

Bartlett,
Illinois,
U.S.A.
Americredit - They got me also.

#3Consumer Comment

Fri, October 17, 2008

I am having issues with Americredit also. what are you doing about the money that you owe on the car now that they have taken the car? they sent you a bill. are they going after your wages at work? i would like to know because i have a loan with Americredit and after all i have read here i am very afraid.


Cathy

San Antonio,
Texas,
U.S.A.
I understand your frustration

#4Consumer Comment

Fri, October 10, 2008

I too was a victim of Americredit. I posted earlier. Beleive me...You are not crazy. After 5 years of payments (and yes,some were late) I finally paid of my car. Late fees included. After they cashed my final payment (three days later) they said I still owed them 600.00 before they would release my title. My suggestion to you is to file a complaint with the Attorney general's office, the BBB and the Office of Consumer Credit Commissioner. I know it seems like alot of work, but believe me, it will help if enough people file complaints. If you don't, they simply get away with treating their customers badly. Keep us informed. Good luck

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