Complaint Review: americredit - Phoenix Arizona

I have read the comments in response to people expressing their concerns about Americredit Financial. I want to say to those people that have not experienced what the writer is going through, you should not criticize if you have not walked in that person's shoes. So what you may have made all of your payments on time, if the shoe were on the other foot, would you still have such a smart mouth? Americredit is a fraudulent company. I know, I have had many people deal with them and they have done some very foul things and do not practice good consumer etiquette. I know of a person who had a car financed through their company, and made a payment that was $40.00 short, but made full payments on time during the grace period every month afterwards. And before the person even made the first payment, the computer payment screen read that the car was $1700.00 past due. How can a car be past due when payments had not even been scehduled to be made yet? And that $40.00, was charged off on the person's credit stating that it was 180 days past due. The person had not even had the car for that long. So you tell me who is irresponsible? I just say that it's not fair for people to be so heartless and make people feel bad because they fall upon misfortune. No person should be called ignorant or anything on behalf of a compnay. They are not paying anybody's bills and if they are doing business in a rude manner, they should not be in business.

I bought a car from a dealer back in March 2007 in which I was pressured and did not know what I was getting in to and was finance through AmeriCredit. Now the car is only worth around $3000 but I still owe $10,000 and have been making timely payments of $300 per month for 2 years. I've only paid off $2000 and now I'm stuck in a rut. They put 95% of the payment towards interest. Let me know how to file a complaint against them. There should be goverment regulations on finance and credit card companies. No wonder this economy is going down the tubes. Unhappy with AmeriCredit

I dont wish to get into a sparring session here, but will give my story, several years ago i had some rough blemishes on my credit. I cant stand the guy who stated "must not be PAYING YOUR BILLS" Well, I paid ALL my bills, but some had to be late. So i had late pays. Got myself straightened out. One day started looking at some cars, found a really nice firebird i liked at a dealership. Got financed through Americredit, at aroud 12.5%. Was high, but i was ok with it. I faithfully paid by payments for 2 years, then traded in on a new truck. Well becuase of my good payment history with americredit, i got great rates. So really i have no problems with Americredit. Ford Credit on the other hand is a bigger joke. Once again i got into a little jam. But i am self employed, and we had 3 major breakins, back to back to back, well i missed 2 payments. Talked with ford, and said it may be a few more days, but i had the funds coming to catch up. Well very next day vehicle got repoed..what a joke, after them saying ok. At any rate, i got the funds transfer the VERY NEXT DAY. I called ford, said im good to go, they wanted my to pay delinquent amount ($2000), i said no problem. I was set to pay, then they say will take about a week to do all nec. paperwork, (basically your filing out new credit stuff)i said no prob, but the waiting up to a week was a prob. So i said i would just pay off vehicle. They said no prob. If i did that, i could just pick up truck. Well I paid $13,000.00 in cash via western union quick pay money wire. Well guess what STILL NO d**n TRUCK. between ford and repo auction company, this is a joke, i have to have a appt. to retrieve vehicle. And that will be next week. Are you kidding. I now OWN the vehicle, but cant have access to it, but i get charged a daily rate for being stored. Is this justice. I did my part, PAID IN FULL, now i have to wait for their convienience. So americredit dont seem so bad to me now, LOL

They are liars, and do not honor contracts. I am a person who has no vehicle repos, and 9 years of excellent car payment history. I was at a dealership on monday, buying a car, financed by AmeriCredit. The dealer and I where under the impression that the loan was approved, so they preceded with the final paper work. Paper work was all signed, I was handed the key's to the new vehicle, was leaving the parking lot of the dealer ship, when one of the dealership reps approached the car. I though maybe I left my phone or wallet or something. I come to find out that, AmeriCredit was denying the loan, after the paper work was already complete. They said my proof of income was not valid to their standards. But, the car was already sold. So what the hell do they call that! I had been rejected loans before, they always wanted a co-signer. Americredit approved my loan, at least I thought so anyway. I was so excited about getting the loan in my name, the high interest didn't bother me. I was happy to be on the road to credit recovery, literally, and I would have had no problem whatsoever making the payment. I WAS DRIVING AWAY WITH THE NEW CAR FOR PEATES SAKE, it was final. They do not honor their contracts. They do what they want, with no regard to anyone. They conduct poor business. That seems to be the pattern here.

They are liars, and do not honor contracts. I am a person who has no vehicle repos, and 9 years of excellent car payment history. I was at a dealership on monday, buying a car, financed by AmeriCredit. The dealer and I where under the impression that the loan was approved, so they preceded with the final paper work. Paper work was all signed, I was handed the key's to the new vehicle, was leaving the parking lot of the dealer ship, when one of the dealership reps approached the car. I though maybe I left my phone or wallet or something. I come to find out that, AmeriCredit was denying the loan, after the paper work was already complete. They said my proof of income was not valid to their standards. But, the car was already sold. So what the hell do they call that! I had been rejected loans before, they always wanted a co-signer. Americredit approved my loan, at least I thought so anyway. I was so excited about getting the loan in my name, the high interest didn't bother me. I was happy to be on the road to credit recovery, literally, and I would have had no problem whatsoever making the payment. I WAS DRIVING AWAY WITH THE NEW CAR FOR PEATES SAKE, it was final. They do not honor their contracts. They do what they want, with no regard to anyone. They conduct poor business. That seems to be the pattern here.

They are liars, and do not honor contracts. I am a person who has no vehicle repos, and 9 years of excellent car payment history. I was at a dealership on monday, buying a car, financed by AmeriCredit. The dealer and I where under the impression that the loan was approved, so they preceded with the final paper work. Paper work was all signed, I was handed the key's to the new vehicle, was leaving the parking lot of the dealer ship, when one of the dealership reps approached the car. I though maybe I left my phone or wallet or something. I come to find out that, AmeriCredit was denying the loan, after the paper work was already complete. They said my proof of income was not valid to their standards. But, the car was already sold. So what the hell do they call that! I had been rejected loans before, they always wanted a co-signer. Americredit approved my loan, at least I thought so anyway. I was so excited about getting the loan in my name, the high interest didn't bother me. I was happy to be on the road to credit recovery, literally, and I would have had no problem whatsoever making the payment. I WAS DRIVING AWAY WITH THE NEW CAR FOR PEATES SAKE, it was final. They do not honor their contracts. They do what they want, with no regard to anyone. They conduct poor business. That seems to be the pattern here.

They are liars, and do not honor contracts. I am a person who has no vehicle repos, and 9 years of excellent car payment history. I was at a dealership on monday, buying a car, financed by AmeriCredit. The dealer and I where under the impression that the loan was approved, so they preceded with the final paper work. Paper work was all signed, I was handed the key's to the new vehicle, was leaving the parking lot of the dealer ship, when one of the dealership reps approached the car. I though maybe I left my phone or wallet or something. I come to find out that, AmeriCredit was denying the loan, after the paper work was already complete. They said my proof of income was not valid to their standards. But, the car was already sold. So what the hell do they call that! I had been rejected loans before, they always wanted a co-signer. Americredit approved my loan, at least I thought so anyway. I was so excited about getting the loan in my name, the high interest didn't bother me. I was happy to be on the road to credit recovery, literally, and I would have had no problem whatsoever making the payment. I WAS DRIVING AWAY WITH THE NEW CAR FOR PEATES SAKE, it was final. They do not honor their contracts. They do what they want, with no regard to anyone. They conduct poor business. That seems to be the pattern here.

I find it kind of funny, I mean listen to yourselves, "I had a loan with Americredit and due to blah blah blah fell behind 3 months in my payments and they repoed my car. Lets file a classaction lawsuit against them for being mean and not understanding my situation." Now tell me thats not funny. For anyone considering using Americredit to finance your loan I ask you to read carefully all of the reports posted on here and tell me if you find one that says, "I was up to date on my payments and Americredit started calling me at home and work and even my refrences and then repoed my car." The fact is you won't find that. What you will find is a bunch of people who fell behind in payments, got pissed that this business didn't feel sorry for them and decided to come post on this site. First, Americredit does not refinance loans. If you were told by a dealership that Americredit would do this after a year or year and a half of payments, it is the dealership who lied to you and its them that you should be reporting. Americredit makes it quite clear that they don't refinance loans. The are a high risk lender and they give loans to people who can't get loans anywhere else due to their poor credit. They don't prey on people with bad credit, they give those people a chance to better their credit and own a dealership bought car as opposed to building no credit and buying a piece of junk from the person selling you the car that his grandmother only drove to and from the grocery store lol. You put yourself in your bad credit situation and have to live with it till it gets better. You should be grateful anyone is willing to give you a loan. The extremely high interest rates are due to people like the ones who have posted their stories on here. There are people who will fall behind in their loan and end up costing the company money when they repo and then auction the car. Yes its great to say, "well yes i have bad credit but I am a person too." You are a person but, you are an untrustworthy person credit wise, you arent going to get sympathy from people who are simply running a business and trying to help you out from the beginning. If you want to see a bad company, go read about Drive Financial Services and their posting of payments weeks after they have deposited the money and applying payments toward made up interest. Then maybe you'll appreciate Americredit better. If you're wondering, I have an Americredit loan. $20K loan for a 2003 Lincoln LS Sport. I traded in my previous car which was financed by Drive Financial Services. I made about a year and a half worth of payments over 5 months and was able to trade in and break even with my pay-off and what i got for trade-in, so my Amercredit loan was a fresh loan with no amount rolled over from the previous one. I always make sure I'm ahead atleast 2 months in payments in case of unforseen circumstances. Its a 72 month loan, though ill probably end up paying it off in 3 years or slightly less. I wouldn't have signed for the loan if I didnt feel I could afford to pay atleast $200 extra on my regular payments. It's not wise to live paycheck to paycheck as anything can happen at anytime. If I got fired today, I wouldnt have to worry about car payments for a few months, giving me ample time to find a new job and have enough money saved to pay my other bills while looking for a new job. Please stop blaming this company for problems that you caused yourself. If you don't prepare yourself properly, if something bad happens, you will be in a jam, and you cant honestly expect your loan company, a high risk lender, to feel sorry for you after taking a big risk on you in the first place. This is the truth, all these postings are simply pointless.

I would like to clear a few things up for some of you "victims" out there. First of all, if Americredit is the only company that will finance your automobile, that means that you have blemishes on your credit. Possibly repos, bad credit etc. Any dealership employee is not employeed by Americredit and therefore can not possibly know the companies policies. Ex: If a dealer tells you that Americredit will lower your interest rate after a year of good payment history, your first question should be, "How do you know that Mr Dealer?" The only answer to that question is that the dealer does not know, they just want you to sign for the car. Americredit does not refinance (loser interest rates) Second of all, if you sign a contract with Americredit (as with any other contract) it is your responsibility to read over the contract before you agree to it. The contract will tell you, in most cases, that it is a simple interest loan which means for every day your payment is late, you are going to be charged interest, and yes especially at the beginning, that daily interest is a high rate. Third, make your payments on time! Do not sign a contract if you cannot afford the payments!! No one should expect to imrove poor credit with out making payments ontime. Last, but certainly not least. if you ingore or hang up on collections calls from Americredit, refuse or fail to update your address or place of employment, curse at representatives and blatently claim that you will pay what you want when you want. do not expect Americredit to work with you! Believe it or not if you make you payments on time and come across a financial struggle in life, Americredit is designed to help you not hurt you. For the people who claim there is a loan in their name that they truly did not sign for with Americredit, you need to call Americredit and request that a fraud investigation packet be sent to you. The only thing I have left to say is that if Americredit is the one and only company that will finance a car for you, you should be thankful that you were able to get a car at all, and try to use your resources to get out of the hole you are in. It is possible but you will never get there with the "everyone is out to get me", or the "I do what I want" mind set. One more thing, if you have to finance your car through Americredit, you probably shouldn't pick that brand new Navigator, as nice as it looks, the payments look twice as big.

to most of these "ripoff" complaints: lack of personal responsibility. 1) When you saw the interest rate and monthly payment on the loan docs, you still signed on the dotted line. Never believe ANYTHING unless it is in writing. If a salesman tells you something, you should not believe it unless it is in writing. 2) You get angry when Americredit calls you demanding payment. YOU'RE LATE, and have breached your contract (and obligation to) with them. They are within their rights to call you over and over and over again. Here's some advice: MAKE YOUR PAYMENT ON TIME. I have to. My friends and family have to. We are all prone to life's mishaps and setbacks, yet we manage to pay our bills on time. Why are you so special that you expect to be treated differently than the rest of us? Right out of grad school I had crappy credit. I needed a car, and I was grateful Americredit loaned me the money to buy a modestly priced Nissan. I made my payment on time every month of a year and a half. I sold the car to someone else, paid the loan off and bought a new car financed through Toyota Financial Services. Never once had a problem with Americredit, and I think the difference between me and others is personal responsibility. Don't blame Americredit for your lack of personal responsibility. From what I've read, most of the posters have themselves created their nightmares with Americredit.

I secured an auto loan, through AmeriCredit, in 2001. I live in Lexington, KY, however, because of work I travel extensively. Consequently, I have not been in Kentucky since December of 2005. My car, purchased with a loan secured through AmeriCredit, was involved in a "hit and run" accident and received some damage. It was towed away. I asked a friend to act as my representative with the tow company and the insurance agent. I sent the tow company a Notarized letter stating that my friend had permission to act o my behalf. My fiend and my insurance agent made several visits to the tow lot over a period of approximately three weeks. Employees of the tow company, however, contacted AmeriCredit claiming that the vehicle had been abandoned. AmeriCredit responded to that claim by seizing my vehicle. AmeriCredit contracted a repossession company, Statewide Recovery, to pick up the car and prepare it for auction. I learned that my vehicle had been seized when I called the tow company to make arrangements for another friend to pick it up. I did receive a letter from AmeriCredit, dated June 15, 2006 stating that my car had been repossessed six days earlier and it would be sold at private auction 10 days from the date of notice. If I wanted to reclaim my car I was instructed to pay $2,165.95 before June 25, 2006. The June 15th letter was merely an informative document describing an action that had already been taken and outlining the punitive measures leveled against me. At no time was I given an opportunity to explain that the vehicle had not been abandoned. I had actually spoken with several AmeriCredit employees about the issue on June 13th and 14th. However, the only reason I was aware of the problem was because I had called the tow company. My primary concern was the negative impact a repossession charge would have on my credit rating. I have spoken with numerous AmeriCredit employees honestly, it has been a miserable experience. Every time I have called the AmeriCredit customer service phone number I am bounced from department to department. With each new conversation I have to retell my story to a brand new person who asks the same set of questions and treats me as though I am trying to pull some sort of scam one employee actually hung-up on me. At this point, AmeriCredit sold my vehicle, submitted a repossession mark on my credit record, and insisted that I owe them more than $2,000. I have a difficult time believing that all of this could happen because an employee of a tow company picked up a telephone and passed on bad information to AmeriCredit.

I had an auto loan with AmeriCredit from November '01 to December '05. I too was told at the dealership that after a year or two of making payments on time, I could probably get a refinanced loan at a lower rate. However, that was a general statement; no one promised that Americredit would do it. And I would not have believed a verbal statement promising that the finance company would do such a thing anyway. Anyone that believes a verbal promise from a dealer is asking for trouble, although I agree they are very persuasive. I had a decent experience with this company. Yes, the interest rate was high (about 18%) but that was disclosed prior to my accepting the loan. The dealership didn't go out of its way to make me aware of the exact rate, (like most dealers they like to talk in terms of monthly payments) but when I persisted in asking, it was provided to me. I had been turned down multiple times for a car loan, and I was happy to find anyone to loan me money. I had poor credit, but there's no one to blame for that but myself. I did continue to have periodic problems with keeping up the payments to AmeriCredit (fell behind about 2 or 3 times a year, every year.) They did call several times a day sometimes, BUT ONLY BECAUSE I DIDN'T RETURN THEIR CALLS. Like many people, I avoid calls from creditors because I don't want to admit that I can't pay them on time, like I AGREED TO DO in my contract. On the occasions that I did answer the phone, or return their calls, they were courteous and helpful. One time, they moved the payment to the end of the loan, to give me an extra month to come up with the money. Of course, I know that cost me more in total interest, but I was willing to do it and appreciated it. Their website was easy to use for making payments directly from my checking account; the only negative was that if I was behind a significant amount, the system wouldn't accept such a payment. In those instances, it "forced" me to make a payment through Western Union, with a hefty service fee. I think I could have mailed a check, and they would have accepted it, but I did use the Western Union system grudgingly several times when I wanted the payment to be credited immediately. I see a lot of complaints in this page about promises/lies from the dealer that the victims then expect AmeriCredit to honor. The bottom line is that you signed a contract. If you chose not to read the entire contract, whose fault is it if the interest rate is higher than you thought, or the total paid on the loan is twice the value of the car? Almost every time I have signed a contract for something, there has been pressure from the other party to "just sign it, it's the usual legal stuff", etc. rather than to read it all. If I accept that and neglect to read the contract and cross out blank areas, whose fault is it if I get cheated? Yes, the dishonest person is wrong for trying to take advantage of me, but it is almost impossible to take advantage of a person who is an informed buyer. Take some responsibility for your own actions. If you accept a loan at an outrageous interest rate, then you're stuck with it till you can refinance with someone else, if you're lucky enugh to be able to do that. On another note, I frequently get pre-approved offers for credit cards in the mail. Many of them have various application fees, annual fees, rush fees, etc. that add up to about $100 in some cases. I just say no. (And I try to send them back in the postage-paid envelope to tell them what I think of their attempt to cheat me. (With my identifying info torn off, of course.)

Update of my situation: I called them because they didn't post a payment made in October...Well, it is not on the internet account, but miraculously, as if waving a magic wand, they found it in their paperwork. Which, oopsie, guess they realized their mistake in a hurry and tried to cover their "arse"....LOL. Anyhow, I talked to the guy at 10:30 and he sounded all of 18. He said "Well, you have until 12 noon today or we are going to charge it off. You are well over 120 days past due." I know what calendar they go by, but it is different than the one that you and I go by that has 365 days and January through December because we are NOT 120 plus days past due! They would have beat my door down! So, "Biff" tells me "I am in the Repo department". I told Biff that they didn't have a Repo department and that he was in Collections. Biff said "Do you want to speak to the Vice President of the company?" Yeah, right. They probably would have put on someone making all of $6.00 an hour posing as the VP of the company! I told him that I didn't need to speak to the VP of the company and that I couldn't understand what the stink was all about when we ONLY owe them 7 more payments! I mean do they REALLY want my car that bad? It needs to have the catalytic converter fixed and it runs really rough, but hey as long as it gets me from A to B, I am driving it until I can afford to have it fixed! LOL. Biff told me "Well, you need to make a payment today."...Gee, Biff, I thought that you told me that it was going to be charged off at noon, but if I pay you a $300 payment everything will be just fine? Maybe you should meet with the VP to make sure that it is OK! LOL. So, they called this morning already. Mind you, I DID NOT give them my new phone number..It is unlisted, but yet, they manage to call! I figured out that when I called yesterday, they must have a Caller ID on their phones and track you down like a wild animal or something! Those lowlife "Bounty Hunters" from you know where! So, I bet you that if I paid them right now, they would leave me alone for a little while. Problem is: We are trying to get a small loan from a non-profit agency to pay them off. I was told that we could, but my hubby has to be making more money and right now, he is working a temp job waiting to be hired on permanently. Plus, everything is closed because of the holidays! What a h@## of a time to come around! How convenient! But then again, they have no sympathy for anyone! My hubby just doesn't make enough money for us to pay them until he gets hired on permanently, but then again, they won't work with you and they won't lower payments so you have to put up with whatever they dish out to you until then! Rachel, I feel for you and your hubby. My hubby is retired Navy and I know what you mean. Best wishes to you and your family and I will keep you in my thoughts and prayers. I hope that you win against those sorry people! They should go by the Golden Rule instead of being so nasty!

I am still dealing with this underhanded company. Our problem came when we tried to get the reduced interest which falls under the SSCRA. We paid our payments and when the JAG had to demand that they give us the reduced rate by law, they got mad and took their sweet time in doing it. After conveniently losing all of my numerous faxes, and emails and certified letters, they had to hear from the Pentagon to acknowledge anything. These people are losers and dont care about abiding by the law. Most crooks usually dont. Also, the employees change their job title daily. The CEO's are useless and will not return your emails. You have to email them daily for say 2 to 3 months before they may respond. We had our family harassed but it was over Americredit trying to find out if my husband really was in Kuwait fighting Operation Iraqi Freedom, and this was after they got the summons from the JAG in Kuwait telling them they had to give us our reduced interest rate. What a bunch of lowlifes Americredit are. The whole Huntersville Office does nothing but lie and they are the ones who harass your family. They tried to pass themselves off as a personal friend, which is so funny, since most of us have Caller ID now. I guess you can tell AMericredit may be crooks, but they are not rocket scientists. The same days they were doing this, they had already called me and asked me if he was in Kuwait. I would say yes and you know it because you have his military orders and then I would give them the persons name that signed the certifed letter they received demanding them to reduce the rate. THen, they would hang up and go straight and call my family and friends. We had to get ugly to get them to stop harassing my family. I have repeatedly asked for a copy of my contract because mine was stolen out of my vehicle when repoed, and along with my social security card. They refuse to do this and the best I can remember is they are supposed to notify you before they repo a car. We got no notification until six days after the car was taken. We asked them why they didnt notify us and they said because they didnt have to. We also had personal items stolen out of the vehicle and they were never returned. We are taking the repo people to small claims court and Americredit is next on the list. Now they are charging 1,898 dollars more than they said we owed when they came and got the vehicle. They write their own rules. When you contact Chris Choate, Clifton Morris, Mark Floyd, board of directors, they just ignore you and they told my husband finally after he wouldnt let up, that they didnt have to respond to us. Amy Quinn has yet to give us her proper title. She thinks she is President but her name is not listed as CEO, but she signs her name with a different title depending on what day it is. If you ask her, she says she is told to do this because it makes her look more official. Guess when you are that dumb, you have to make yourself look smart. You can tell when she is lying, because her mouth is moving. She illegally put our vehicle in charge=off while my husband was still in Kuwait and then when asked about it, she said OH, IT WAS THEY THAT DID IT......... We have yet to find out who THEY are. It is against the law to put any kind of charge=off or repo orders against someone while on active duty out of the country like he was. They hire these lowlife repo people and then charge you 50 dollars to get your items back and then half of them are missing. We called the repo jerk 12 days before he would call us back and we had to threaten to get Homeland Security on Americredit because my husbands military sticker was on the vehicle and these losers could have driven on any military base and stold or done God knows what. They are lowlifes and if they will steal from a child, they will do anything. My daughters CD's were stolen and these were gifts given to her for her birthday. ALso, earrings were stolen out of the ashtray, and the ashtray was thrown in the garbage bag where they ramsacked our car. I wish we would have been called about being repoed. Then we could have at least known what to expect. When I did question the idiot repo Guy, Jimmy Weaver, as to why he didnt just come to my door, he said, and have you shoot me????/ I said well Einstein, first of all, I dont go to my door packing heat, and then I didnt know you were coming. I said when I came to get my belongings, I could have shot you then, if I was that kind of person. These people are idiots and what else do you expect when Americredit hires them. If I was that scared of getting shot, I think I would get in another business besides stealing peoples vehicle and calling it legal. Doing something legal doesnt normally require sneaking around at night and taking things that dont belong to you. Nothing anyone says about Americredit surpises me. I expect no less than to hear these lowlife stories about them, because they have the same procedures they use all the time. I wish more people would come forward and tell their bad experiences with them. I talked to this one guy at Americredit , whom customer service told me was a manager, and he laughed when he came on the line and said, Lady I only make minimum wage, and I dont know anything. I said well you need to get another job, it sounds like, because that one is a dead end. They are not a legitimate business and they know it. They wouldnt use the tactics they do, if they were. I hated not knowing they were going to repo my car. I would have at least liked to have been told before the fact instead of after. These people treat everyone else like lowlifes because they are and that is all they know. I would never work for a company like that or ever defend them. There is not enough money in the world to work for such crooks. Some employees may not realize how bad it is, but there are plenty that do and they love to play the game with you. They know exactly what to do and Americredit rewards them for their unprofessional and illegal actions.

First off we have 6 payments left with them and they are threatening as we speak to charge off the car which is not legal by Florida law! It is 10:30 and they said that if I don't make a payment by 12 noon that they will "charge it off" and you won't be able to get insurance or the title...and so on.... A "REPUTABLE" company WOULD NOT do the following: 1. Threaten to tear the garage door off to get the vehicle. 2. Send an unmarked wrecker to stalk our every move. The wrecker doesn't even have a name on it! How professional is that? 3. The wrecker comes at all hours even 9 and 10 o'clock and after at night. 4. A reputable company wouldn't harass your family and friends constantly to the point that one of your friends has to threaten them with a lawsuit so that they will leave her alone! 5. You would not have to call the law about a reputable company because they keep threatening to yank the garage door off and won't leave you alone. 6. If I had a dime for every time that they threatened to "charge off" our car, I would be filthy rich. 7. A reputable company wouldn't have someone calling your answering machine and screaming into it "Hello, (your name), why haven't you made your car payment? Are You there???????? Helllllloooo....Answer the phone...Pick up the phone!...This is (her name) from Americredit you NEED to make your car payment...What is WRONG with you? You need to pay your car payment?????" 8. You wouldn't have to file a complaint with the BBB over a reputable company. Do you get the picture now of how this crazy company works? I would be embarassed to say the least to admit that I worked for them! They are a disgrace!!! Sherri Pensacola, FL

AmeriCredit is nothing but a predatory lender and retailates against those who file bankruptcy. Its business as usual for these thugs in suits Many customers find out after they sign their car loans that Americredit holds their loan. Many consumers have no idea. they are just happy to be financed Many consumers find out too late what dirty rotten tricks Americedit will play. By that time its too late. For those living in denial or who work for Americredit you will of course defend them. But make no mistake you may also go down with them! Americredit and companies like them are in business to bleed those individuals who have credit problems. They are a predatory company set up in business to make money off of so-called high risk borrowers, by charging high interest rates and outrageous late fees Companies like Americredit are the reason there are so many high risk borrowers. Their company is set up just to take advantage of these borrowers. Many of these borrowers are set up to fail and this is how the company makes money. Resell the vehicle a few times and make a killing on many poor suckers. Some of the tactics used by these pirates are stall tactics. Denial tactics, and pressure tactics. Don't kid yourself they help wreck your credit especially if you file bankruptcy. They simply put charge offs in your credit report because no one really checks their report or challanges it for that matter, until its too late. They actually ensure that you will be a repeat customer with bad credit this then gives them the ability to sock it too you with interest rates. Boy are they silk Don't give up if anyone wants to file a civil suit for harassment or misleading and inacurate information let me know I am game!

I have read all the complaints from the east coast now here is one from the west coast. My father purchased a vehicle from a dealership that made the exact same promise of lower interest rates after 12 consecutive on time payments. Needless to say he took the vehicle at the outrageous interest rate of 22 percent. 2 years later he won't even be heard on this matter from AmeriCredit. Now I wonder how the exact same promise is given to consumers 3,000 miles apart by the dealerships? The only thing the dealerships have in common is AmeriCredit.This is Americredit protocol given to dealers at the conception of the contract between the corp. and the dealers. The dealers also participate in interest rate markups and are given kickbacks from the lender as an incentive to steer loans in the lenders direction. Minorities and folks with bad credit are especially at risk. Be carefull folks, STAY AWAY FROM AMERICREDIT. Check out an article from Mike Hudson on "Predatory Auto Loans"

In the past I worked in the finance department of a car dealership and have dealt extensivley with Americredit. The things you people say makes me laugh. First, there is only one kind of person who finances with Americredit, SOMEONE WHO DOES NOT PAY THEIR BILLS. If they didn't charge a high APR they could not offer loans to people that don't pay their bills. Guess why, BECAUSE PEOPLE THAT HAVE NOT PAID IN THE PAST, PROBABLY WON'T PAY IN THE FUTURE. A huge percent of the loans written will default and cost them thousands of dollars. You think they are getting rich, well they are not. Second, Americredit is not responsible for the lies a car salesman told you so don't blame them. Third, the thing that I find humorous is how when someone says they are "unhappy with a bank" it actually means almost without exception "I didn't pay my bill and they tried to get me to pay it as I promised, how dare they." Well I say how dare you. And now you are going to bad mouth them. I am glad you are not my customers.

In the past I worked in the finance department of a car dealership and have dealt extensivley with Americredit. The things you people say makes me laugh. First, there is only one kind of person who finances with Americredit, SOMEONE WHO DOES NOT PAY THEIR BILLS. If they didn't charge a high APR they could not offer loans to people that don't pay their bills. Guess why, BECAUSE PEOPLE THAT HAVE NOT PAID IN THE PAST, PROBABLY WON'T PAY IN THE FUTURE. A huge percent of the loans written will default and cost them thousands of dollars. You think they are getting rich, well they are not. Second, Americredit is not responsible for the lies a car salesman told you so don't blame them. Third, the thing that I find humorous is how when someone says they are "unhappy with a bank" it actually means almost without exception "I didn't pay my bill and they tried to get me to pay it as I promised, how dare they." Well I say how dare you. And now you are going to bad mouth them. I am glad you are not my customers.

In the past I worked in the finance department of a car dealership and have dealt extensivley with Americredit. The things you people say makes me laugh. First, there is only one kind of person who finances with Americredit, SOMEONE WHO DOES NOT PAY THEIR BILLS. If they didn't charge a high APR they could not offer loans to people that don't pay their bills. Guess why, BECAUSE PEOPLE THAT HAVE NOT PAID IN THE PAST, PROBABLY WON'T PAY IN THE FUTURE. A huge percent of the loans written will default and cost them thousands of dollars. You think they are getting rich, well they are not. Second, Americredit is not responsible for the lies a car salesman told you so don't blame them. Third, the thing that I find humorous is how when someone says they are "unhappy with a bank" it actually means almost without exception "I didn't pay my bill and they tried to get me to pay it as I promised, how dare they." Well I say how dare you. And now you are going to bad mouth them. I am glad you are not my customers.

In the past I worked in the finance department of a car dealership and have dealt extensivley with Americredit. The things you people say makes me laugh. First, there is only one kind of person who finances with Americredit, SOMEONE WHO DOES NOT PAY THEIR BILLS. If they didn't charge a high APR they could not offer loans to people that don't pay their bills. Guess why, BECAUSE PEOPLE THAT HAVE NOT PAID IN THE PAST, PROBABLY WON'T PAY IN THE FUTURE. A huge percent of the loans written will default and cost them thousands of dollars. You think they are getting rich, well they are not. Second, Americredit is not responsible for the lies a car salesman told you so don't blame them. Third, the thing that I find humorous is how when someone says they are "unhappy with a bank" it actually means almost without exception "I didn't pay my bill and they tried to get me to pay it as I promised, how dare they." Well I say how dare you. And now you are going to bad mouth them. I am glad you are not my customers.

Megan, Maybe then you can explain why it is that not one representative will explain the same company "rules and regulations" to consumers, how the employees don't seem to know who they work with or which methods one can even make payments with???? Maybe you can explain why the company is being charged with such things as "insider trading", "fraud", and "pergery"(just to name a few). The company looks pretty guilty to me when they repossess a vehicle because a consumer has the guts to obtain a lawyer to correct the mistakes the company has made. I agree that consumers are not always in the right, being that they sign a contract and never make a payment, but as someone who wasn't in that sort of situation I can say that AmeriCredit is not what a person should consider an "outstanding business". I'm sure as employee then you also know that as a Canadian we did not have the option of a deferment and our payment methods were limited. Infact, AmeriCredit was in Canada doing business for less than 1 year, doesn't look like the company is up and up from our stand point. We hired a lawyer because we wanted the extra interest charged on our loan removed and we wanted our credit bureau amended for AmeriCredit's mistakes, and the company's answer to the problem was to send thugs to repossess the vehicle, to block my infant daughter and I in a parking lot and have some big guy come bang on my window only to put his arm in the door and demand I get out. When I refused he insisted on being in the vehicle with myself and my now crying baby. All because AmeriCredit didn't want to deal with the problem that from our stand point would have been easy to resolve. How about the poor company who also filed a complaint on this website who are from Saskatchewan, Canada....They were involved in an accident and had their vehicle written off and because they were Canadians AmeriCredit told them they could replace the vehicle with one of equal value only to change their minds and take the insurance money leaving the consumers not only without a vehicle but with a bill for the remainder couple grand...that doesn't sound fair to me. This couple doesn't exactly live in a "sunny state" they live in one of the coldest provinces in Canada. As for us, we learned the hard way about using dealerships without reading all the fine print, as we did not choose to go through AmeriCredit but our contract was reassigned before our first payment was ever due. In our oppinion AmeriCredit takes advantage of the consumer, they are listed as one of the worst companies to deal with if you do your homework. We tried to speak with "management" and the headoffice, look where it got us. Fortunately for us we were able to turn around the very day they repossed our vehicle and buy another one. But not everyone is as fortunate. What really struck us as strange was when we called AmeriCredit headoffice to find out why they would repossess the vehicle, only to find that they had no idea that the vehicle had been repossessed infact they swore they did not order the repossession...I don't think anyone in that company knows up from down.

To be honest I read all the complaints & have to tell you that working for Americredit I have some insight. Sure there some idiot collectors & sometimes they were rude , but....If you paid on time then no problem & if you kept your promise to pay & didnt have any return checks then no problem... As for the person who said that they call references because they refused to call back then whose fault is that for not returning calls. If a reference was called you were 2 payments behind... As far as interest rates are concerned then all those past collectors from other companies who told you that your Credit would be damaged were correct..Sure people fall on hard times..Its the ones who care about their credit who do Something about it..there are programs to help but most I & other collectors dealt with abused such PRIVILEGES... If the repo man took your car then you were 3 pymnts or more behind w/very bad payment history because ACF wants you to keep your car & make payments so they make $$$.. If you threaten them with legal then you put yourself out as high risk..Believe me when someone dodges your calls & hides the car or gives excuses why they are 3-5 mnths behnd especially aft they jst had help w/a deferment then you get no BREAKS...Bottom line..you wanted the car ....you signed for it with out argument but when came time to pay on time its not your fault ever......Try buying from the local buy here -Pay here shylock around the corner & Americredit will look like an oasis

Hi B.J., You know it's kind of ironic that you would write sarcastically about "how one would like it if they made their payments on time every month and AmeriCredit came and knocked on our door to take our vehicle back or demand the loan in full" because it actually happened to us. We made our payments every month faithfully for 2 years, but came into a dispute with the company after finding they were not posting payments correctly and charging us extra interest, not to mention reporting us negatively to the credit bureau. We hired a lawyer who pursued and investigated our complaints for us to get them rectified. Not a day after the legal department had received our letter from the lawyer were they on our doorsteps with their thugs demanding that we either pay the loan in full or give them the vehicle. Is that justice B.J.? What did we get for making our payments faithfully every month....we got a poor credit rating...we got our vehicle repossessed because the company was too coward to face their mistakes....Have you ever even dealt with AmeriCredit? I would hazard to guess that you have not or you would have a different oppinion of the company. The downside for us was our legal system in Canada failed us, because this company shut it's doors not a year after they opened in Canada we could not dispute them unless we wanted the fees of travelling to the states to fight them. We were Ripped off, just as so many others were. Just because they are large doesn't make them above the laws. What really amazes us is our contract wasn't with AmeriCredit, our contract was assigned (improperly I might add)to them by our dealership. OUr dealership also kept no records of them signing anything with AmeriCredit. But AmeriCredit had the lien on our vehicle so that MUST make them in the right. And as for all the "small Individuals" just doing their jobs, from our business with the company non of them should have their jobs. Nobody in that company knew what was up from down. They didn't know how to take messages or document conversations or payments. The employees didn't even know which methods of payments AmeriCredit would except. The company is a joke and so are all the employees working there. Some of the employees have even been facing insider trading charges. We were unfortunate to have not had the choice in dealing with this company as the dealership made that choice for us, we may not have liked it but had tried to make the best of it and we honoured our contract. But for what. See you really don't know everything.

As I read all of these criticisms of the finance company I can't help but wonder about a few things. I wonder how many of these people have ever loaned friends or family money and were never repaid or paid in a less than timely fashion. What type of financial pressure did that put them under,what was there attitude toward the person who didn't pay them back as agreed.Everyone seems to have this attitude that "the big company" should have to make the sacrifice and understand "poor little old me's" situation.I've got news for you, that "big company" is made up of alot of little people just doing their jobs. If you don't want 4 phone calls a day harassing you about a payment,well try this idea, MAKE YOUR PAYMENT,and quit whining.Or better yet if you really want to show "them" who's boss,don't take the loan to start with!!! Finance charges are how these people stay in business, so if you want to put them out of business don't borrow their money. Now I realize that we all fall on hard times, but it's not the finance company's fault or responsability to fix our problem.This may seem harsh but to put it into perspective the same people that are complaining about the terrible finance company would never consider going to the grocery store and complaining because you couldn't get food for free,or telling the power company you need your power left on but you'll pay them when you can.Think about this for a minute,what if your situation was different and you had never missed a payment and were perfectly happy with your car and payment, but then one night out of the blue the finance company shows up on your doorstep and says " hey I'm sorry but we've fallen on some hard times and we need for you to either pay your loan off in full or we're going to have to take your car and sell it so we can make ends meet."These same people would be hiring lawyers and screaming "you can't do that,it's not in the contract,it's not fair,I did what I was suppose to, I made my payments! " Well how would that be any different than you saying " I know you gave me the money for this car,and I know I agreed to pay it back, but I'm not going to right now." It's not any different at all. You signed a contract,honor your end !!!

These financial institutions claiming to help consumers who have bad credit buy cars, etc. are only legal loan sharks. Common sense tells you. If you finance a car at 21% and that consumer ends up with a monthly note of say $500. on a car that is being bought by someone else at say $200.00 per month. Who is really fooling who. That individual needing that car would in most case scenario's be able to keep up that car note at $200.00 per month. Rather than at $500.00. Not only that. If a person had the misfortune of getting sick and missing a car note I believe it is common sense they could make up that $200.00 note, rather than attempting to catch up a $500.00 dollar payment which is late. So, for all you I can help you get a car with bad credit, no credit etc. sales pitches. You all are nothing more than low life legal loan sharks. Then, with all the small print you put in the contracts, you really have the advantage over all consumers. Then, you take advantage of the consumer who is already in trouble with credit. Give them a car at twice the value of the car. As a matter of fact Especially, Ameri-crdit. Where in the world can you buy a 2003 cavalier for $22,000? Only through your financing. The 2004 Cavalier will come off the factory floor for no more than 12,000., Yet. Your selling a $12,000. car to a bad credit, but desperate consumer needing a car for work of family for double that price. That excluding the insurance also. So. If you want to do all a favor. Look at your consumers first. Don't come in with that Bob Friendly attitude, and sales pitch, of"I can put you in a car. No problem." You don't tell them. Honestly. Sure I can put you in a car, but you will have to pay twice the actual amount of the product. Why don't you tell them that, while your being Mr. Bob Friendly. Furthermore. You practice stinks and like the financial bank just found guilty of over pricing and collecting interest rate late fee's etc. Your Company will be next in 2004.

As an executive with a national subprime auto finance company, I can assure you that if a finance company has to repossess a vehicle, they almost always lose money. It is never our intention to put or keep someone "between a rock and a hard place". It is our intention to keep a loan intact, paying as agreed. Granted, sometimes peoples' financial circumstances can change through no fault of their own. However, I'm sorry to say, that is not usually the problem with subprime borrowers. If you already have rough credit, then you have a history of being unreliable, and only a "subprime" finance company will take a chance and finance you. Because of the higher risk, we must charge higher rates to absorb the losses. We also know from hard experience that we can't give sub-prime borrowers the same leeway in collectins that we give prime borrowers because in general, when we do, we lose more money per loan. Unfortunately, the majority of past due borrowers are recalcitrants who will take advantage every time we give them a break and in the end, stick it to us. They make it difficult for the people who really mean well but have hit some bad luck. As for lowering interest rates, many dealers tell a customer that if they sign a contract at a high interest rate, and pay on time for a year or two, they can get their interset rate lowered. This is usually true, although seldom with the same finance company. However, if you pay on time for over a year or two and have no other delinquencies, showing that you really have rehabilitated your credit profile, there are usually a ton of companies out there that would be happy to offer you a refinance at a lower rate and save you a lot of money. The bottom line is that a class action suit only works if the target company is NOT acting in accordance with the contract. In every case I've seen listed here, by their own admission, it was the borrower who violated the contract not the finance company. So, were they REALLY ripped off?

Hey John don't think Americredit is a stranger when it comes to going to court. I found these case numbers on a Phoenix web site. CV1999-092439 AMERICREDIT CV2003-008257 Americredit Financial Services CV2000-022840 AMERICREDIT FINANCIAL SERVICES CV2002-012763 AMERICREDIT FINANCIAL SERVICES CV2002-013810 AMERICREDIT FINANCIAL SERVICES CV2002-012331 Americredit Financial Services CV2002-022029 Americredit Financial Services CV2002-024253 Americredit Financial Services CV2002-024512 Americredit Financial Services CV2003-003008 Americredit Financial Services CV2003-003739 Americredit Financial Services CV2003-009941 Americredit Financial Services TJ1999-000029 AMERICREDIT FINANCIAL SERVICES CV1995-000308 AMERICREDIT FINANCIAL SERVICES TJ1995-000760 AMERICREDIT FINANCIAL SERVICES TJ1995-000936 AMERICREDIT FINANCIAL SERVICES TJ1995-001242 AMERICREDIT FINANCIAL SERVICES CV1997-000197 AMERICREDIT FINANCIAL SERVICES CV1997-007531 AMERICREDIT FINANCIAL SERVICES CV1997-010525 AMERICREDIT FINANCIAL SERVICES CV1999-011748 AMERICREDIT FINANCIAL SERVICES CV1998-006875 AMERICREDIT FINANCIAL SERVICES CV2000-001281 AMERICREDIT FINANCIAL SERVICES CV2000-008091 AMERICREDIT FINANCIAL SERVICES

According to the reports from the FTC and my attorney who charges me 200.00 per hour Americredit is facing multiple violations and heavy fines and lawsuits from 8 different state attorney generals and the FTC.... So remember folks these people are in their last days and they have no clue. The good guys win and idiots like Tom who defend Americredit because he is so uneducated that this is the only job he can get will soon be in the unemployement line. Trust me I have spoken to this bozo before. He is A real dork....

Americredit has also lost my respect. My husband is an Army reservist who was deployed in March. I applied for and interest rate reduction under the Soldier's and Sailor's Relief Act. Americredit has badgered, fussed, and refused to comply with the act for 3 months now - yet they have put my account into collections and make daily harassing phone calls. On Friday, I spoke with a supervisor who told me if I'd applied correctly the first time - it would have gone through. I have applied correctly 3 different times now. It has been "lost", "never received", or "delivered the the wrong department". They continually demand that while they decide if they will comply with the act, I must continue to make my full payments. If I had that kind of money, anymore, I wouldn't have to apply for the Relief Act! My husband is at war for this country, and I have to put up with being harassed by law breakers. I filed a report with the FTC. A lawsuit is my next step.

I too, sympathize with you Tom. I was also told the same exact thing from the car dealer we went through to get the loan. Except our interest rate was at 22%, and the salesman told us that we could come back in about 1 1/2 years to re-finance, and he probably knew our loan would be upside down, but that was his salespitch-I guess. So in thinking that we could come back and get our payments lowered we decided to go with it. Especially when your tired of looking for cars and your in their office for the whole day, you just start saying yes to deals.

Tom You say your from Arizona and Americredit is not regulated by the state of Arizona but Texas only.The laws their on different.Maybe you should look for another job.When we financed our Car it was told by the dealership we can get our interest rate lowered. Just like the contract written you are held accountable verbally to lower interest rates as explained at the time of the sale. Just, like David from Las Vegas said your INTEREST RATES ARE IN VILOATION AND MEAN ALL OF THOSE LOANS ARE VOID AND AMERICREDT WILL LOSE ALL OF THE AUTOS.

Three years ago my husband needed a new car.the dealer told us the only ones that would finance us was americredit..we went with them and did very good with payments until last year..we ran into financial problems and tried to keep up with payments but feel behind..we gave them over 1000 dollars when we had the money and then my husband lost his job and we fell behind again..we owe them for last month and this month.. they keep calling us all the time and even have given me information on the bill when im not even on the loan which is illegal unless my husband gives written permission which he has not..they have even called our personal references family members when we have not returned there phone calls..i did not think they were aloud to do that..anyway last night when they called the gentle man for lack of a better word told my husband that we have not made a payment since december..i pulled out the cancelled check that was cashed on 3/25/03.. we are so sick of this company and would love to get involved in a class action law suit..they should not be aloud to call people and harass them.. they call us somtimes 4 times a day..they have got to be stopped

Three years ago my husband needed a new car.the dealer told us the only ones that would finance us was americredit..we went with them and did very good with payments until last year..we ran into financial problems and tried to keep up with payments but feel behind..we gave them over 1000 dollars when we had the money and then my husband lost his job and we fell behind again..we owe them for last month and this month.. they keep calling us all the time and even have given me information on the bill when im not even on the loan which is illegal unless my husband gives written permission which he has not..they have even called our personal references family members when we have not returned there phone calls..i did not think they were aloud to do that..anyway last night when they called the gentle man for lack of a better word told my husband that we have not made a payment since december..i pulled out the cancelled check that was cashed on 3/25/03.. we are so sick of this company and would love to get involved in a class action law suit..they should not be aloud to call people and harass them.. they call us somtimes 4 times a day..they have got to be stopped

Three years ago my husband needed a new car.the dealer told us the only ones that would finance us was americredit..we went with them and did very good with payments until last year..we ran into financial problems and tried to keep up with payments but feel behind..we gave them over 1000 dollars when we had the money and then my husband lost his job and we fell behind again..we owe them for last month and this month.. they keep calling us all the time and even have given me information on the bill when im not even on the loan which is illegal unless my husband gives written permission which he has not..they have even called our personal references family members when we have not returned there phone calls..i did not think they were aloud to do that..anyway last night when they called the gentle man for lack of a better word told my husband that we have not made a payment since december..i pulled out the cancelled check that was cashed on 3/25/03.. we are so sick of this company and would love to get involved in a class action law suit..they should not be aloud to call people and harass them.. they call us somtimes 4 times a day..they have got to be stopped

I have n account at Americretit for a truck I supposedly bought. My ex fiance daughter took her boyfriend down to a dealer in Riverside California and used my credit Info to buy a late modle truck. I was sent a paymnet book by Americredit. Of course I called them to find out what they were talking about. When I learned what my girlfriends daughter did let Americrdit know. I told them where the truck was but they would not go and pick it up. The bullied me into making a couple of payments and I finally stopped. I didnt even sign a contract for a truck but now I'm stuck with a $14,000 bill. Guess what that was 5 years ago and a repo man came over to the house last month to pick up the truck. Even he had to laugh and said theis Americredit was a strange company. I have didputed this with all 3 of the credit reporting beraus but Americredit contiues to verify this is a legitamate debt. Hell yeah I'd like to ne cut in to a class action suit.

Tom, I never said AmeriCredit held a gun to my head to sign the loan. If you re-read my post, you'll see that I stated it was the SALESMAN who told me that AmeriCredit would lower my interest rate after a year and a half of on-time payments. (note: the salesman is no longer with the dealership). Had I known that my interest rate would be stuck at the high rate (17.5%) for the term of the loan I might have reconsidered. My update is that I have been refinanced through RoadLoans.Com with a lower rate (13.5%) and lower payment (savings of $136.50 per month). Unfortunately, the vehicle has become undriveable due to poor workmanship (as told to me by a dealership mechanic) so it is parked until I either pay it off or can afford the major repairs (~$2400.00).

Well folks guess what...We do not live in a welfare state. We do not "give" you an automobile or extend credit for free....everything here in this country cost something it is called free enterprise and in exchange for offering you "credit" we expect to be paid back with intrest (a fee for using OUR money)at the set rate and in the time period that is specified in the CONTRACT YOU SIGNED. We did not place a weapon to your head(s) and make you sign the contract. We upheld our end of the bargin by paying the seller for the vehicle now it is your turn to repay us for doing you that service and that means making payments ON TIME!!!!. If you fail to do so and then ask us for anouther favor (such as lowering your intrest rate) well guess what the answer is going to be? NO!

I too was misled into signing with AmeriCredit. I bought my car from Jeff D'Ambrosio Dodge in Downingtown, PA. The Durango that I wanted was available (it came in used), and I was told that others were looking at it and even test-drove it. So after work, I hurried over there. After a very long few hours, I was told by the salesman that AmeriCredit was the only finance company that would loan me the money. I was told by the salesman that even though the rate was high, "after a year or year and a half" of paying on time, that AmeriCredit would lower my rate. I signed my name and drove the vehicle home. Well I called AmeriCredit recently (it's been a couple of years at least since I signed) and they said that they absolutely do not lower the interest rate. I've been on time almot always, but the few times I was late, the customer service has been so-so at best. Due to a screw-up with my bank, I am in the middle of another go-'round with AmeriCredit. I'll let you know how it works out. I'd be a willing participant in a class-action suit if anyone ever comes up with it.