;
  • Report:  #137694

Complaint Review: Ameriquest Mortgage Company - EggHarbor New Jersey

Reported By:
- Egg Harbor, New Jersey,
Submitted:
Updated:

Ameriquest Mortgage Company
500 Scarborough Ave St. 500 EggHarbor NJ 080234 EggHarbor, 080234 New Jersey, U.S.A.
Phone:
609-677-7970
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Where should I begin being a former employee of Ameriquest in EggHarbor Twp., NJ. I am among more then a handful who lost there jobs at that branch. The manager at that branch who brought on the most illegal loan practices I have ever seen.

Loan Officers are taught to build repor with customers to in the end rob them blind. If the Loan Officer couldnt get the loan to work the legal way by the numbers or guidelines then the loan would then end up on the managers desk. Once the file was on the managers desk it was free game to changing credit card payments if the debt to income ratio was to high making it look like the customer could afford the loan when in actuallity they really were over extending themselves with this Ameriquest Loan.

If the appraisal value came in under what was needed then the manager would then pull an automated appraisal value from another property and switch the addresses at the time of closing to get a higher value for the loan. The loan was from start to finish forged changed all to rush to closing so the manager would pull in his fifty thousand that month.

I have repeatedly hurt the manager say racial slurs about clients or employees which was totally unappropriate. Favortism was definitely a high priority for the manager if he liked you then you were given anything you could imagine. If I were looking to refinance I would seriously rethink using that branch unless you want to sell your house later and be upside down on value and what you owe cause it is bound to happen.

Former AE

Egg Harbor, New Jersey
U.S.A.


4 Updates & Rebuttals

Tsunami223

Bumfuck,
Alabama,
U.S.A.
Ameriquest is a great company

#2UPDATE Employee

Mon, May 09, 2005

The information in this report is totally bogus. These are the complaints of disgruntled ex-employees who could not make it in a competitive environment. I suggest that you go get a government job or a broker. Ameriquest is a great company and I am glad to work for them because we help out citizens everyday. We have millions and millions of success stories of happy customers.


John

Philadelphia,
Pennsylvania,
U.S.A.
ALL OF THIS APPLIES TO COREY SCANDIN... you can't pay everyone 50 million dollars to say nice things about you

#3UPDATE Employee

Sun, May 08, 2005

All this should tell you something!!!!!! - - Mary Jo, Wayne, Ronald, Mariano, wake up....soon this is all gonna blow up in yuor face....after all, you can't pay everyone 50 million dollars to say nice things about you. Look at this company, their own employees post something and then say its not true. How are you going to trust this company...they can't even stick by their word!!!!! They are so confused they don't know what they see and don't see!!! Listen, to all you consumers and employees, this company will not be around long, and if they are nobody will be making money in a year. With all the law suits being payed they are just gonna keep cutting your money, get used to it!! First of all, Lloyd is a crook, he has to be, Corey demands it. If he isnt a crook he could never meet all the high expectations of this absurd company. That will eventually be what ruins this place. Lloyd is running a branch as a horrible man, a horrible manager, a horrible role model, and with no feelings at all for borrowers. I wish you would open your eyes Mariano, you need to replace at least 30% of your managers right away. Maybe that is what you will talk about in Fort loderdale this weekend. ALL THE THINGS ARE TRUE ON THIS REPORT!!!!!! Mary Jo, Wayne, Ronald, Mariano, wake up....soon this is all gonna blow up in yuor face....after all, you can't pay everyone 50 million dollars to say nice things about you. Tony - Big City, Maryland U.S.A. Rebuttal Consumer Comment Submitted: 5/5/2005 6:26:06 PM Modified: 5/5/2005 6:26:06 PM Blah, Blah, Blah Those people are no longer working for Ameriquest BECAUSE they did the wrong thing. Enough! No one forces you to sit down and sign these documents without reading them and understanding. And I'm sorry but the old line of the AE was pressureing me, you're the one signing the docs, and you are the one who will be stuck with the mortgage for 30 years.All of our lives we are tought that salesmen lie, yet we go in and expect these commissioned salesmen to do the best for us and believe everything they tell us. Don't be ridiculous! You are in control of the final moments of your loan so take responsibility for signing faulty documents! You cannot blame ANYONE else for that. Those people are no longer working for Ameriquest BECAUSE they did the wrong thing. Now you do the right thing and own up to the responsibility you signed for. I have little doubt though that this message will be discarded. It doesn't belittle the company you folkes want to dig at! T - Ontario, California U.S.A. Rebuttal REBUTTAL employee Submitted: 5/7/2005 9:52:40 AM Modified: 5/7/2005 9:52:40 AM Ameriquest and the Secondary Market I think T should look up the word diatribe in the dictionary. It is obvious that Ameriquest keeps employees like T because they want uneducated Account Executives at most of their branches. Clearly, they do not want anyone intelligent or savvy enough to understand how the Secondary Market works. The training program at Ameriquest teaches next to nothing about traditional mortgages. The only thing taught is the unique underwriting guidelines that enable the AE's to rush customer's to the closing table. A proper refinance loan takes at least 3 weeks to originate, process and underwrite for closing. As for the Secondary Market, 25% of Ameriquest's loans are sold to investors. It is obvious that Ameriquest allows fraud to take place at most of their branches, then they pin all of the fraud on the Branch Manager or Account Executive and then go on to conduct their own internal audit. At that point, Ameriquest keeps the fraudulent loans for their own portfolio. The more legitimate loans are sold to investors. You do not have to be Sherlock Holmes or Perry Mason to deduce that there is an obvious pattern at Ameriquest branches throughout the country.


John

Philadelphia,
Pennsylvania,
U.S.A.
Corey Scandin Follows the Same Pattern as other Ameriquest Area Managers

#4UPDATE Employee

Wed, April 27, 2005

To all the new employees who were hired recently by Ameriquest for Area 49: Get out while you can! If you are skeptical about what you are reading on here it is mainly due to the fact that Scandin and his cohorts have you hyped up about the pie in the sky numbers that they gave you in the interview. But ,the fact remains that unless you are ready to have a brown nose, if you are dumber than a rock or if you are a double-dealing conniver, you will not last more than 4 months. Let's look at some excerpts from other Ameriquest employees who have shared their thoughts with us. -------------------------------------------------- Quinton Greenbelt, Maryland: I worked for Lloyd Grant, the "golden boy" of the Maryland area. This guy was promoted to run a branch after being with the company for less than 6 months. Do you want to know why, because he closed 36 loans in one month, that's right, 36!!! He always brags in our office how he closed those loans, through his "girls" that he has in other company's feeding him leads illegally!!! That's just the tip of the iceberg, as soon as this guy walked into the office with his "ghetto" attitude, it's been nothing but fraud ever since. I've witnessed him on the phone with our title company begging them to remove liens from title just so we can close a loan. Or to put someone else on the title that didn't belong there in the first placed, just so we could do the loan as a refi instead of a purchase, this guy is crooked! And this goes all the way to the top, the area manager, Cory Lenard, knows that all this goes on but just turns a blind eye. He never even comes into our office, and when he does, him and Lloyd just joke about all the money they are making and the girls that they hooked up with during the weekend. The area manager frequently goes out with the salespeople, but only a few certain salespeople, his "crew". -------------------------------------------------- This is exactly how the new office in Berwyn was run from what I have heard. The manager, who was also a 7-month rookie, carried himself the same way and engaged in the exact type of fraudulent activity that took place in Maryland. That particular manager was fired. Ameriquest conducted their own internal audit and pinned everything on him. They also had to hire a security guard because he threatened to kill Scandin. This was mainly due to the fact that Scandin befriended him outside of the office - Scandin does this with all of his flunky managers and potential flunky managers. -------------------------------------------------- Mariano Mirimar, Florida: AE's are forced to work 70 hr weeks and are threatened to be fired on an almost daily basis. Fraud is rampant and I have not only seen this first hand (fake signatures, cut and paste of almost every type of doc from W2's to insurance) but from speaking to other AEs in different areas, the stories are almost identical. The branches that are doing over 12 million in rev a month are ALL dirty. It is impossible for an AE trying to do things honestly to compete with dirt bags who lie, cheat and steal their way to Hawaii trips & $200,000 plus salaries. All one has to do to see this first hand is go into a branch, you will find an unqualified manager barking at a group of even less qualified account execs about why there isn't more gain on the board. You will see a group of 10-15 males all under 30 years old, throwing soccer balls around like monkeys and bragging out loud about the "last poor dumb b*****d that I bent over". All of these posts on this site are true. THE APPRAISERS ARE ALL ON THE PAYROLL.The closing agents are taught to use the HUD arm, an old trick where the schedule of disbursements is covered by the notaries arm during signing so that the customer doesn't see the sick enormous fees and the pre-pay that are being charged to them. I myself have done countless loans where there was very little or no benefit to the customer...but they were done anyway because it meant $$ for the manager and the processors, and they threaten your job and pressure the AE's into signing them. I have also signed countless deals where I checked the final numbers after signing, only to find that the rate and the fees had been dramatically changed. This company is SO greedy that it not only screws the customer, but after the loan signs, the corporate offices give seven days for the loan to fund, or else you as an AE get half of the revenue that was rightfully yours. They wait until the fourth day in and then sock you with a list of stips to collect that are so long that they KNOW you will never clear them in time. Hence, they take half of your money. Where does that money go? Who knows. Bottom line is, this company is about one thing, and that is the bottom line. Greed, Greed, Greed. I feel like I lost a piece of my soul working there, and I regret all of the bad loans that I have done. -------------------------------------------------- This is exactly how Scandin's branches are run in Egg Harbor, Cherry Hill, King of Prussia, Berwyn, Bensalem and several others. Scandin has been told by Account Executives at his branches that the fraudulent activity is not isolated to the Branch Manager. He has also been informed that appraisers ask for kickbacks to inflate the appraisals and he turns a blind eye to it. Fact: Two of Scandin's Branch Managers have been fired this year, in Egg harbor and Berwyn. Both were rookie Account Executives with less than a year's experience, both were under 30 and both carried themselves like the thugs. Does anyone really think that Scandin does not know what kind of people he is appointing to his branches? Scandin is following the same pattern that all of the other Area Managers are. I would like to challenge every Account Executive who is fired or given a 30-day notice to send a copy of this report to Corey Scandin.


John

Philadelphia,
Pennsylvania,
U.S.A.
Corey Scandin Hedges his Bets

#5UPDATE Employee

Sun, April 24, 2005

I hear they fired the manager in Egg Harbor who was a little wet-behind-the-ears punk. You see, Corey Scandin wants young naive managers at most of his branches because they don't fully understand the consequences of their actions. Once they have a short run as the branch manager, they are fired. Then Ameriquest conducts their own internal audit and they then pin all of the fraud on the manager. Since they sell 25% of their loans on the secondary market, they probably keep the fraudulent loans and sell the more legitimate loans to investors. Ameriquest just hired a bunch of new employees in Area 49 and Scandin will be watching all of them. If you are a new employee - watch out! Scandin speaks with a forked tongue, and if he ascertains that you think critically you will be fired. I was hired in December, and there are only 2 people left from my initial training group. One is young and dumber then a rock, and the other made every effort to ingratiate himself with Scandin and every scumbag in upper management. When Scandin decides who his favorites are, they are given workable leads. All of the other poor schmucks will be given the same recycled leads from Snap along with the outbound leads. It is virtually impossible to convert those leads because it is literally like opening up the phone book. Once you sit there and make 250 calls a day for 3-4 months and can't close 7 loans a month, you will be given a 30 day notice - talk about blatant favoritism!!!!!!!! As you can see, Corey Scandin is the principle architect of area 49. Watch his body language, it speaks volumes!!!!!!!!!!!!!

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//