If I were to leave a review of your a*s service, I will leave one star. Pros: you can get a VA, well I can get it from Upworks so it really doesn't count. Cons: 1. you were forced into an agreement you didn't even know existed, a*s owns the files you paid for. 2. The only way you can contact your VA is via basecamp(you have to go thru the learning curve to learn a new app at least 1 hour when you start to watch their videos, and 10min daily just to look for messages) 3. Over priced VA (Upwork $4, a*s $10)service that is mainly trained by Google/youtube. Definitely not the advertised well trained by a*s. You will still need to take the time to train the VAs yourself 3. Lack of communication, paid $400 and found out both email on their site didn't work. Didn't even know where to cancel the subscription. Finally got to the owner of the company via Facebook chat and he said he was in a concert and will get back to you tonight, then you never heard from him until one day he sent you a nasty message claiming you violated the terms you didn't even know existed. And accused his client being unethical. 4. Owner of the company abuse the power being an admin of a Facebook group and kick you out for a completely unrelated matter. At the end of the day, I think a*s is a rip off. You are going thru all the trouble in exchange for drama and disrespect being their client.