Complaint Review: Anderson Crenshaw & Associates - Dallas Texas

First, there are an incredible number of lawsuits against Anderson Crenshaw and Associates in multiple states for violations of the Fair Debt Collection Practices Act. In addition to the case brought by the Texas Attorney General's office, the company has recently defended or is defending private lawsuits in the federal courts in Texas, Indiana, New Mexico and Florida -- and that's just all I've found so far. Interestingly, the company has tried to stonewall judges much as it does with its debt targets. In New Mexico, for example, there is a reported decision in which the Court refused to accept the affidavit of the company's President (who is named neither Anderson nor Crenshaw) and demanded original documents, which the company had declined to provide the Court. Second, the person I spoke with, Justin Goldstein, is a defendant in a case in Florida in which he is alleged to have used profane language against a couple that, like me, purchased an alarm system. These allegations are not inconsistent with how Mr. Goldstein acted towards me on the phone. Interestingly, the Dallas Municipal Court on May 25, 2009 listed one Justin D. Goldstein on a "Delinquency List" because he had not satisfied two judgments totaling $632.55. The list noted that arrest warrants could be issued against persons on the list. If this is the same Justin Goldstein who works at Anderson Crenshaw -- and it would be quite a coincidence if it were not he -- the irony and hypocrisy of employing such persons to lecture other individuals on paying their debts would seem to epitomize perfectly the immoral culture upon which this company is based. Mr. Goldstein sounds to be a young man. My hope is that he will use his education and whatever opportunities he has received in life for a more meaningful purpose, and will explicate himself from a company for whom being hauled before the courts is just another cost of doing their type of business.

You were not authorized to install the system in the first place. If you did not own the home, the owner of the home would have to agree to it being installed. Did you have your daughter give them permission? did you give her a waiver to sign? did you forge her signature on the document? The homeowner is liable in this situation as they are the only person that could authorize a system to be installed. if your daughter never authorized it, she can sue both you and the company for unlawful installation. Either way, your daughter needs to be informed so she can speak with the company about this.

You were not authorized to install the system in the first place. If you did not own the home, the owner of the home would have to agree to it being installed. Did you have your daughter give them permission? did you give her a waiver to sign? did you forge her signature on the document? The homeowner is liable in this situation as they are the only person that could authorize a system to be installed. if your daughter never authorized it, she can sue both you and the company for unlawful installation. Either way, your daughter needs to be informed so she can speak with the company about this.

You were not authorized to install the system in the first place. If you did not own the home, the owner of the home would have to agree to it being installed. Did you have your daughter give them permission? did you give her a waiver to sign? did you forge her signature on the document? The homeowner is liable in this situation as they are the only person that could authorize a system to be installed. if your daughter never authorized it, she can sue both you and the company for unlawful installation. Either way, your daughter needs to be informed so she can speak with the company about this.

You were not authorized to install the system in the first place. If you did not own the home, the owner of the home would have to agree to it being installed. Did you have your daughter give them permission? did you give her a waiver to sign? did you forge her signature on the document? The homeowner is liable in this situation as they are the only person that could authorize a system to be installed. if your daughter never authorized it, she can sue both you and the company for unlawful installation. Either way, your daughter needs to be informed so she can speak with the company about this.

Dhm44: My name is Bethany, and i am an employee for Anderson, Crenshaw & Associates. I reviewed your concerns about your account, which I would like to address. First, I respectfully refute the claim that our representitive both yelled at you and bullied you. An intensive and thorough training program is mandatory of our employees. The training program focuses on several topics including the federal and state laws that govern our industry. A common theme throughout our training program is the importance of courtesy and professionalism. Secondly, you claim that no signed documents exist with her signature on them. The most efficient way for you to reach a resolution is through our office. The dispute department is here to assist you. I encourage you to call me (Bethany) at 214-368-2980, extension 3310. I look forward to hearing from you.