Andy Holloman Prime Mortgage Lending is a rip-off. Andy Holloman offered to refinance regardless of our credit history and then leaded us on and on, month after month, with nothing being resolved.
I received a call from Andy Holloman in December, offering to lower my interest rate.
A few weeks later he called back and said he had secured a mortgage but that I had to pay for an appraisal. He said it was $1600.00, and I told him I wasn't going to pay for it unless I had a guarantee that the loan was approved. He assured me it was guaranteed and only dependent on the appraisal value being for what they needed to secure a 75% loan-to-value ratio.
I paid for the appraisal, which by the way was $1600.00, not the $425 he claimed. My home appraised for $15,000 more than what was needed to secure the loan. I did not hear from them for over 2 weeks, and when I called from another person in Andy Holloman office who said everything was a go and that he would get me the necessary paperwork in the mail.
A few days later a Matt Mathosian called and said my loan had been rejected. After getting irate because I had been told by Andy Holloman that it had been approved, he said his boss Andy Holloman , was still trying to place it.
Without going into all the details of what has transpired in the past 2 months, let me just say I've been told 3 times my loan was approved, at four different loan-to-value ratios ranging from 78% down to 65%. I've been sent 2 different good faith estimates, and have emails from Andy Holloman himself claiming to have secured the loan, only to tell me he's still trying 2 weeks later when we're trying to close.
My advice is to stay away from Prime Mortgage Lending, Andy Holloman, Matt Mathosian, or anyone from Prime Mortgage Lending. They are con-artists who do nothing but back-stab each other and lie to the client. My beef with them is that they were told UP FRONT money they stole form me.
Andy Holloman
Prime Mortgage Lending
Phone: 919-971-4030
Cell: 407-434-1763
Fax: 919-882-1733
www.goprime.com/Loan-Officers/id/13
www.AndyHolloman.com
www.facebook.com/AndyHollomanWriter
www.twitter.com/AndyHolloman
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goprime.com office: 7636 Purfoy Rd #203-2 Fuquay-Varina, NC 27526
Walt
United States#2UPDATE EX-employee responds
Wed, May 16, 2018
..I dont believe that this complaint is valid. there are several incorrect statements
that make this appear as just someone creating a false complaing
Nick
United States#3Consumer Comment
Tue, May 15, 2018
I think that the poster complainging about this person is incorrect.
My experience was totally different. Very helpful
PMLI
Apex,#4UPDATE Employee
Fri, March 30, 2018
On behalf of Prime Mortgage Lending, Inc., I sincerely apologize that you've had this experience. We take your complaint very seriously. We would like to conduct a full internal investigation and make this right. In order to work with you directly, could you please reach out to us on https://www.goprime.com/Submit-A-Complaint or call (888) 524-2914 and select option 6. Unfortunately, this platform does not give us a way to contact you directly. You have our assurances that an executive will promptly reach out to you to apologize and to learn more about your negative experience. Please note that Matthew Mathosian is no longer with the company and has not been with us since December 2016.
In the event that you do not wish to reach out to us, you may also file a complaint with the Consumer Financial Protection Bureau (CFPB). The CFPB is a government agency dedicated to consumer protection. Here is a link to file a complaint directly with the CFPB https://www.consumerfinance.gov/complaint/. Please note that you cannot file an anonymous complaint with the CFPB. If you choose to file a complaint through this method, please be assured that we will still have an executive reach out to you directly to try and resolve your concerns and to ensure that no one else has this experience with our company. Again, you have our most sincere apology for your experience. We look forward to the opportunity to try and make this right.
Laura
palm beach,#5Author of original report
Thu, March 29, 2018
Andy Holloman stocked us for months and months before we finally gave him a chance. Then Andy Holloman screwed us bad. When Andy Holloman AKA Richard A Holloman calls you for a loan, hang-up the phone. Do not even give him a chance to rip you off.