Complaint Review: Angela Jones - Norene/Lebanon Tennessee

Angela, you said, "I DID NOT rip anyone off.  It's strange how a horse can be so "missrepresented" but then advertised by the same person as "well broke" when they sell it."  This is not strange at all.  The difference between you and I, I am HONEST.  I told all people that inquired about her, that she did what she did.  I explained in detail everything we found to be true or untrue.  I did not lie to people.  I had it stated right in my ads that she was well trained (which I am not disputing), but that she is not a beginners, confidence building horse, and that she needed a rider with some experience and confidence!! 

You claim all the horses are dewormed, vaccinated etc., yet when I asked you time and time again to send me the records to have on file, and you agreed to, they never came, this from before as well as after she was home here and after repeated requests.  So whether or not she had any of that, I have no idea.

I am not slandering you, I am sharing the FACTS of my sale with others to hopefully, help protect them. 

I also understand that horses have their quirks but they should not be sold as SAFE beginner horses if they are not....this is where the problems lie. 

You never did once offer to have me return her in exchange for another...this is SOOOOOOOOO UNTRUE!!!

I DID NOT rip anyone off.  It's strange how a horse can be so "missrepresented" but then advertised by the same person as "well broke" when they sell it.   Sometimes horses act differently in new environments with new people.  Different riders/handlers ect can affect a horse!   I can only tell perspective clients how the horse is while in our care.  We do NOT breed/raise/train horses here and anyone who is intrested in a horse from this farm is made aware of it.  It's stated on my website in plain english.  Every horse sold from this farm is vaccinated,wormed,has a negative coggins and is sold with a guarantee that provides an exchange.  We reccomend that EVERYONE come and personally view/ride the horse if they can.  We provide pictures,photos,vet references and client references for those who would like to speak to out of state happy customers.  No business or individual can ever make 100% of the people happy,but we try.  Unfortunately there are some people who will never be satisfied and find it necessary to slander and bad mouth the seller.    Unfortunately there are some folks who shouldn't buy a horse at all.  When something happens that they don't like or expect they automaticly assume the horse is "bad" or it was a "bad seller".  When the truth is actually that they either bought the wrong horse,don't need a horse at all, or just experienced something totally normal that a horse does and it was nothing other than "normal horse behavior".  Sadly, some people will go to great lengths to make business's or individuals suffer because they have to much time on thier hands.  If you have any questions about who we are or related to our horses, our integirty or our practices, please call us and we would be happy to speak to you.  I will not further comment on this article because it's nothing more than childish.

Of course Angela is not going to tell the truth, I really wouldn't expect anything less of her. I am not slandering her, I have all the proof I need to prove that what I have said is true.

It is true the horse came to canada, but the vet checks done for export papers are nothing more than paperwork to identify the horse, their markings, and to state they are appear to be free from communicable diseases (which she appeared to be) and to be healthy enough and in good enough physical condition to ship. So in other words, the horse was not on it's death bed. I did say she was VERY thin, I did not say she was at death's door! Again, I have the proof through photos that were taken immediately upon her arrival here.  So no vet would need to jeopardize their license, because they would not be lieing in any way by signing the papers that were signed.  And from the paperwork I go, only one vet did the work.  If there was another, then maybe that vet refused to sign them, and maybe that was why you took her to the vet that you said was not your regular vet to have the paperwork done through???

Yes, I did advertise (unsuccessfully) the mare for nearly twice what I paid for her, due to the additional expense of shipping the horse from TN to Canada, the taxes/border fees, the exchange on money, not to mention the huge feed bill, deworming, vaccinations etc. to try to get her back into proper condition.  AND...because "I" was totally HONEST in representing the horse when I was forced to sell her because she was so badly misrepresented to me, I took a HUGE loss on her, selling her for only $1000.  See Angela, this is what honest people do...take their losses and move on.  At least I can close my eyes at night and sleep peacefully knowing that no one will be hurt on a horse that I misrepresented to them as being a "beginner safe", "husband safe", "confidence building" horse that "anyone can safely ride"!  It's just really sad that people like you, prey on people like me!

And no, not once did I ever use ANY photo of Angela's daughter in any of my ads, and in fact, I don't even have any!!  All I used were photos of the mare in a "halter" type stance.

Yes, I am not doubting that you have some happy clients, but lets also be honest about all the UNHAPPY ones, like the one you personally told me about and the others that have since come to me with their stories about them being ripped off by you also. 

Yes....two sides to every story INDEED!!!!

This story is absolutely untrue. The horse in question was shipped from TN to Canada. The horse recieved not only 1 health check but a 2nd in order to recieve a permanent export to Canada. No vet would jeoparodize thier license by providing those health papers on an animal who was not healthy and "skin and bones" as claimed. I also question the fact that the buyer stated the horse reared,pranced and was barn/herd sour but the buyer relisted this horse on her website at a much higher price than she paid useing MY photos with MY child without my permission, which has now since been sold. I requested the buyer to remove my photos from her website and she refused to do so and at that point she became very annoyed and threatened that she would slander me. Now SIX MONTHS after the fact,even though this woman has gained profit on this horse it appears that I am being slandered for no apparent reason.

All in all: Why would anyone list a horse they claimed was so skinny and ill tempered for TWICE as much money using MY photos if she was that misrepresented? Now, this appears to me that YOU are the crook, shame on YOU....Remember dear, There are 2 sides to every story. I have many happy clients and anyone with common sense would know there are two sides to every story.

Thank You~

Thunder Creek Farm