C-los
Frederick,#2Author of original report
Tue, August 07, 2007
Maybe it would have been a favor except for the fact that it is about 98 degrees today. The car is a 2008 Lancer. Yes, I already know that the DE trim does not come with air conditioning. However, it still does not excuse the fact that the sales man deliberately sold me the car knowing that it did not have a/c, when I specifically said I do not want a car without a/c. That is shady practice! Even if there is no grace period as you say, they still did not try to help me out with the situation. Maybe telling me where and how to get the a/c put in. All I wanted to them to do is amend the contract so that they could add on the price of the a/c. I am not 100% satisfied! Mike Williams did nothing to satisfy his customer therefore he false advertising on the website, which is being advertised on the back of my car.
Mark
Baltimore,#3Consumer Comment
Tue, August 07, 2007
Here is the Federal law: When you buy something at a store and later change your mind, your ability to return the merchandise depends upon store policy. If you buy an item in your home you might have three days to cancel. This Cooling-Off Rule also applies to purchases of $25 or more at your workplace and places rented by a seller on a temporary basis, such as hotel or motel rooms, convention centers, fairgrounds and restaurants. Enforced by the Federal Trade Commission, the Cooling-Off Rule requires sellers to tell you that you have three business days after the sale to change your mind. At the time of the sale, the seller must give you two dated copies of a cancellation form (one to keep and one to send) and a copy of your contract or a receipt showing the salesperson's name and address and explaining your right to cancel. The contract or receipt must be in the same language that's used in the sales presentation. To cancel a purchase, sign and date one of the cancellation notices and send it by certified mail postmarked before midnight of the third business day following the sale. Saturday is considered a business day, but Sunday and legally recognized holidays are not. Keep the other notice of cancellation for your records. If you were not provided with this form at the time of the sale, your three-day period doesn't start until you receive it from the seller. You can also write your own letter to cancel the order. Once you have canceled, you must be given a refund within 10 days. The seller must notify you of the date for product pick up, and return of any trade-ins you gave as a down payment. Within 20 days, the seller must either pick up the items, or reimburse you for mailing expenses. Be aware that there are situations in which the Cooling-Off Rule does not apply: You made the purchase entirely by mail or telephone. The sale was the result of prior contact you had at the seller's permanent business location. You signed a document waiving your right to cancel. Your purchase is not primarily for personal, family or household use. . You were buying real estate, insurance, securities, or a motor vehicle. You can't return the item in a condition similar to how it was when you got it. You bought arts or crafts at a fair, shopping mall, civic center, or school. Remember that if you paid by credit card and are having difficulty getting your refund, you may also be able to dispute the charge with your credit card company under the Fair Credit Billing Act.
Aafes
Viernheim,#4Consumer Comment
Tue, August 07, 2007
With gasoline prices rising, they have likely done you a favor. A car with A/C uses more fuel. In the scheme of things, A/C in cars is overpriced by the dealer and you have saved a nice chunk of money without it. Chalk it up to a lesson learned. You are young, impulse buying will get you into real financial trouble if it becomes a lifestyle. For any major purchase ALWAYS do your research thoroughly and NEVER buy on the spot, no matter how much pressure a salesman puts on you. By the way, what kind of car is it? Also you say it was a purchase, then you say a lease?
Jerry
Danville,#5Consumer Suggestion
Tue, August 07, 2007
That is generally a matter of state laws. Here in Indiana, it is law that any contract may be voided within the first 72 hours if requested in writing. Maryland, I'm not so sure about. I'm afraid that you might have "taken one for the team" in this case.
Mark
Baltimore,#6Consumer Comment
Tue, August 07, 2007
I understand there should always be a 3 day grace period before all sales are final There is no 3 day grace period. That is a common misconception