- Report: #67402
Complaint Review: AOL - Allied Interstate - Greensboro North Carolina
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AOL - Allied Interstate
ALLIEDinterstate Greensboro, 27408 North Carolina, U.S.A.
Phone:
800-441-1875
Web:
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AOL and Allied Interstate ripoff Greensboro North Carolina
This rip off started when I purchased an item in Comp USA, in Orange Ct. During this purchase I was offered a discount for AOL for I beleive it was 6 months. I was not explained of the details in the contract by the salesman. Then before the 6 months were over I made the call to cancel the service. Guess what? They wanted to extend it. Reluctantly I agreed. I really didn't want it, but they were convincing enough so I granted the extension.
Before the extension was over they did it again. I called and they said it wouldn't hurt to try it for another month or two and it was free after all, So I did. Finally enough was enough. I cancelled the service and that was that.
They didn't say anything about if service was used after closing the account that it would reopen it. I left closing the account as a completed cancellation. My daughter had an old laptop that still had the cancelled password and used it once or twice with out me knowing. In my mind it was completly closed. When I found out I told her it was canclled and don't use it again.
WELL little did I know I recieved a bill from them for more money after the date I finally closed the account. I denied payment after they charged it on my credit card and complained to my credit card company. My credit card got the reimburssment back. That was OK, now AOL has submitted my name to Allied Interstate a collection agency and when I called them they wouldn't listen to my story they just hung up on me.
So what shall I do? I'm a disabled veteran on social security now and can't afford to pay this bill especially after I did what a regular consumer would do to close an account. I feel I'm being discriminated against and being taken advantage of. Of course I told Allied that and they didn't care. I responded in anger and said, "Then I'll have to take you to a law office to resolve this." Their reply was, "Ough you do have money to pay if you can afford a lawyer." I was dumfounded and ready to blow up.
I'm on morphine, depression medication and heart pills all prescribed for my illness. Like I need this. I was dizzy out of distress and got sick. I tried finding a number to talk with AOL directly but couldn't find one. If any one reading this can help please respond to this letter please respond and ask for my E-mail Thanks.
Anthony
Danbury, Connecticut
U.S.A.
Before the extension was over they did it again. I called and they said it wouldn't hurt to try it for another month or two and it was free after all, So I did. Finally enough was enough. I cancelled the service and that was that.
They didn't say anything about if service was used after closing the account that it would reopen it. I left closing the account as a completed cancellation. My daughter had an old laptop that still had the cancelled password and used it once or twice with out me knowing. In my mind it was completly closed. When I found out I told her it was canclled and don't use it again.
WELL little did I know I recieved a bill from them for more money after the date I finally closed the account. I denied payment after they charged it on my credit card and complained to my credit card company. My credit card got the reimburssment back. That was OK, now AOL has submitted my name to Allied Interstate a collection agency and when I called them they wouldn't listen to my story they just hung up on me.
So what shall I do? I'm a disabled veteran on social security now and can't afford to pay this bill especially after I did what a regular consumer would do to close an account. I feel I'm being discriminated against and being taken advantage of. Of course I told Allied that and they didn't care. I responded in anger and said, "Then I'll have to take you to a law office to resolve this." Their reply was, "Ough you do have money to pay if you can afford a lawyer." I was dumfounded and ready to blow up.
I'm on morphine, depression medication and heart pills all prescribed for my illness. Like I need this. I was dizzy out of distress and got sick. I tried finding a number to talk with AOL directly but couldn't find one. If any one reading this can help please respond to this letter please respond and ask for my E-mail Thanks.
Anthony
Danbury, Connecticut
U.S.A.
2 Updates & Rebuttals
Susan
West Palm Beach,Florida,
U.S.A.
Your complaint is against the wrong company
#2UPDATE Employee
Wed, June 09, 2004
Why is your complaint against Allied Interstate? It sounds like you are not happy with the service that was provide to you by AOL. Allied Interstate is handling an account that was sent to them for valid reasons. Your daughter used the services after cancellation. You should not file a complaint against a company unless you feel they did something wrong, not because you dont want to pay.
Bob
Greensboro,North Carolina,
U.S.A.
Look B4 You Load
#3UPDATE Employee
Thu, May 13, 2004
EVERY time you install aol it CLEARLY shows terms and conditions of use. If you failed to uninstall the program after being dissatified w/ service then it is your problem that someone else accessed the info after you terminated the agreement. You were in control of who accessed the account; not AOL. YOU NEED TO PAY THE BILL. Allied Interstate Im sure would gladly assist you in setting up payment arrangements but dont tell a sob story about how you cannot pay b/c you take highly addictive and expensive medication and are so lame as to expect the government to pay your overdue AOL bill. NO WHERE on the aol application do they even care to ask for personal information that would lead to a selective discrimination. GET A LIFE. Quit being a low life and pay Allied.
