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  • Report:  #72230

Complaint Review: AOL Autovantage - Nationwide

Reported By:
- Naples, Florida,
Submitted:
Updated:

AOL Autovantage
Aol.com Nationwide, U.S.A.
Phone:
239-254-1035
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Upon subscribing to AOL dial-up internet service trial, I was offered a free 3 month trial of AOL Autovantage membership.I was told I would receive the package in the mail explaining the service for a low start-up fee. As the AOL service was never functional after hours of trying with their technical support, I cancelled the whole thing the next day and got a confirmation number. I tried to cancel the Autovantage at the same time at the telephone number they gave me but was informed I was not even registered as it was too soon.Two weeks later, no information package had been received but a payment was taken on my credit card. Calling AOL and Autovantage produced nothing except telling me to wait and call a few weeks later. Autovantage would not get me a cancellation number as I was never a member according to them but I still have the payment on my credit card.

Alain

Naples, Florida
U.S.A.


1 Updates & Rebuttals

Alain

Naples,
Florida,
U.S.A.
AOL Autovantage Phone #1-800-843-7777

#2Author of original report

Sat, December 06, 2003

My Naples telephone number (Area code 239) appearing in the report is being misinterpreted as AOL Autovantage's telephone number in error! Their telephone number is 1-800-843-7777

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