- Report: #1084195
Complaint Review: AOL (UK) - London Internet
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Author Not Confirmed
Why?
AOL (UK)
London, Internet, United Kingdom
Web:
broadband.aol.co.uk
Categories:
Business Rating:
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TalkTalk Telecom Limited ,trading as AOL Broadband, Loss of quality of service London Internet
Last week I asked AOL to provide a MAC code so that I could move my broadband service to another supplier. Within an hour or so of doing so, the line speed dropped from about 1500 kb/s to just over 300 kb/s. Any coincidence? I am still paying for the same service until early October but I get the distinct impression that this is very bad grace on their behalf. It only confirms to me that my decision to move away from AOL/TalkTalk was correct.
