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  • Report:  #217456

Complaint Review: AOL - Internet

Reported By:
- Detroit, Michigan,
Submitted:
Updated:

AOL
[email protected] Internet, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
AOL's policy of blocking cancelations has had a nasty twist in my case: when I was finally able, after much hassle, to cancel, they later reinstated my account and resumed draining my credit card.

In June I was able to cancel my AOL account, only AFTER the media expose of their practices. My account stopped working, as I expect. A short time later, they quietly reinstated it and resumed charging my cc.

I have contested the cc charges for three months, and now I have managed to cancel once again. I will see if they repeat the trick. Also, I will see if they pursue a claim with my credit card company to try to get the three months of bogus charges.

They really deserve a class action suit. The amount AOL Time Warner has stolen from customers trying to leave them has to be astronomical.

Ken

Detroit, Michigan
U.S.A.


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