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  • Report:  #54333

Complaint Review: AOL - Tampa Florida

Reported By:
- Tampa, Florida,
Submitted:
Updated:

AOL
Tampa Florida Tampa, 33611 Florida, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I went to the pharmacy to pick up my medication..the card did not work..not good. I wrote a check assuming the bank card machine must be down...not so! Looking on line I called a telephone number that was able to tell me that I had signed up for through AOL some privacy thing that would keep my credit card numbers private..OMG unreal!! I only have a debit card and I only use it for AOL and my medications. I have a brain tumor and they totally emptied out my account. I called my bank and they were kind enough to give me a provisional loan. I can not believe AOL!! I called their Fraud dept and they said they would give me the money back. Two weeks later..nada. I called AOL again. No record of my call! Duh. Well I cant be caught in that situation ever again so its "Goodbye!" AOL!! Funny I never dreamed they were dishonest like that. The treatment in the way of customer service was awful too. Not even offerering up a sincer I am really sorry..sheesh I about had a fit. I recommend anyone out there who is concerned about their cash like I am to go to the phone companies ISP or the cable one. Its too scarey to use AOL and they dont even care what they did. Thanks AOL!!! Karen Tampa, Florida

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