- Report: #189408
Complaint Review: AP9 GALLERIA USA - OMAHA Nebraska
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Author Confirmed
Why?
AP9 GALLERIA USA
9500 W. DODGE ROAD OMAHA, 85202 Nebraska, U.S.A.
Phone:
800-441-8104
Web:
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AP9 GALLERIA USA is a CREDIT CARD, DEBIT CARD SCAM that uses third-party spyware to get info on consumers OMAHA Nebraska
This company has been billing my debit card $14.95 since June of 2005. They also have a sister "Membership" company, AP9 Simply You, that has been billing me also since June of 2005. That is a grand total of $328.90!
I am a single parent that has four children and need every penny that I have to live on inorder to support my family. This has caused severe results for me and put me in dire circumstances. Not only am I out of almost $400.00, but there have been numerous bank overdraft fees added as well.
Mostly, I was just embarrassed, so I would quickly pay the overdraft fees and try to pay more attention to what I was spending and what I had. Turns out that no matter how careful I was, I would never have been able to avoid this situation from happening, since I never budgeted for $30 to be taken out of my account each month, especially fradulently.
When I asked the representative (Stephanie ID # 15173) for information on who I supposedly signed up with I was the website of www.dealpass.com. When I was transfered to a supervisor for "further investigation" I got Sue who hung up on me once I asked for a refund. I called back and got Ian, ID #25924 and spoke with his supervisor, David, ID #14480, who actually informed me that there was no way for me to sign-up with this company and that it was done through a third-party. However, for both my protection and the protection of the company I could not be given the enrollement information that would have indicated where this fraud originated.
The most that either of these companies has offered to refund me is one months fee of $14.95 and my bank will only do two months. From the looks of things, I (not to mention my children) are screwed out of $269.10, unless someone does something make the company responsible for the theft-by-taking that they have perpetrated against consumers.
Olivia
Dacula, Georgia
U.S.A.
I am a single parent that has four children and need every penny that I have to live on inorder to support my family. This has caused severe results for me and put me in dire circumstances. Not only am I out of almost $400.00, but there have been numerous bank overdraft fees added as well.
Mostly, I was just embarrassed, so I would quickly pay the overdraft fees and try to pay more attention to what I was spending and what I had. Turns out that no matter how careful I was, I would never have been able to avoid this situation from happening, since I never budgeted for $30 to be taken out of my account each month, especially fradulently.
When I asked the representative (Stephanie ID # 15173) for information on who I supposedly signed up with I was the website of www.dealpass.com. When I was transfered to a supervisor for "further investigation" I got Sue who hung up on me once I asked for a refund. I called back and got Ian, ID #25924 and spoke with his supervisor, David, ID #14480, who actually informed me that there was no way for me to sign-up with this company and that it was done through a third-party. However, for both my protection and the protection of the company I could not be given the enrollement information that would have indicated where this fraud originated.
The most that either of these companies has offered to refund me is one months fee of $14.95 and my bank will only do two months. From the looks of things, I (not to mention my children) are screwed out of $269.10, unless someone does something make the company responsible for the theft-by-taking that they have perpetrated against consumers.
Olivia
Dacula, Georgia
U.S.A.
1 Updates & Rebuttals
Dave
Jacksonville,Florida,
U.S.A.
You might try the Attorney General's Office
#2Consumer Comment
Mon, May 01, 2006
However, if you have to watch every penny you spend, and you're supporting 4 kids, how can you have not noticed this before? I don't have to watch my pennies, but, I go online and check my account everyday. Of course the bank won't refund your money. They only go back 60 days. You can email the Attorney General's office both in Georgia and the states that these companies operate out of. It's better than nothing. I hope you learned a lesson though. CHECK YOUR ACCOUNT DAILY! It's amazing that you didn't notice that money being taken from you for 11 months!!!
