- Report: #1472532
Complaint Review: Apple iCloud ERROR - San Jose California
Reported By:
Unhappy with Apple and Carbonite Failures -
Tampa, Florida, United States
Submitted:
Updated:
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Author Confirmed
Why?
Apple iCloud ERROR
San Jose, California, United States
Web:
www.apple.com
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Apple iCloud ERROR Lost MY Data San Jose California
Well here I am in an APPLE Censored space. Guess I will go to Ripoff so people can see the facts.
Called Apple support about problems related to reading a flash drive.
1) Apple wanted to 'share a session' with me. The Apple Support person did NOT know how to start the session. Told me to install Mohave to fix. Which I started. Had to schedule a call back.
2) Callback on time, but person disconnected after a few minutes and NEVER called back. Guess they wanted to keep their performance stats up.
3) Called again. This person said that my iCloud connection was disconnected. Had me reconnect iCloud. This was on Jan 28.
ALL FILES UPDATED SINCE JAN 7, 2019 WERE REPLACED BY Jan 7 FILES FROM iCLOUD.
********** TOTAL DISASTER ***********************
Why Would anyone design a system like this???????????
Apple Engineers say I AM SCREWED.
I went to my backup service CARBONITE and they had FAILED to back me up since Jan 3, 2019.
Gave many lame excuses.
Complete and total failure by Apple and Carbonite.
No explanation why Apple would ever have iCloud OVERWRITE a current file with a back level file.
BOOOOOOOOOO!!!!!!!!!!!
