- Report: #706230
Complaint Review: appliance zone - corydon Indiana
Reported By:
aonemedia -
hollywood, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
appliance zone
1203 hgy 62 north east, corydon, in 47112 corydon, 47112 Indiana, United States of America
Phone:
773 723 2700
Web:
http://www.appliancezone.com
Categories:
Business Rating:
(0)
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appliance zone Jessica Staser fraud, deceptive corydon, Indiana
On march i ordered a broil element for a whirlpool stove and here is the online live chat to order:
But you sent the bottom, what is it with you, that you do not understand your product? You sent the wrong piece, now please fix your mistake
8:26:54 AM [V] yes that is it
8:27:24 AM [V] thank you is it the top one?
8:27:56 AM [V] they make a bottom and top
8:28:20 AM [Jessica] This is the bake element that you requested, the top element is the broil element.
8:28:31 AM [V] yes broil
i ordered the broil top one element and they sent me the bake bottom element, and refused to credit me and pay for shipping back, this is the 2nd time in 5 years that this company have done this,
then she wrote this:
Good Afternoon,
Per my previous emails we will not be covering the return shipping charge as you were informed of the correct part in our chat conversation.
Thank you
now i am stuck without a working oven and out the money
But you sent the bottom, what is it with you, that you do not understand your product? You sent the wrong piece, now please fix your mistake
8:26:54 AM [V] yes that is it
8:27:24 AM [V] thank you is it the top one?
8:27:56 AM [V] they make a bottom and top
8:28:20 AM [Jessica] This is the bake element that you requested, the top element is the broil element.
8:28:31 AM [V] yes broil
i ordered the broil top one element and they sent me the bake bottom element, and refused to credit me and pay for shipping back, this is the 2nd time in 5 years that this company have done this,
then she wrote this:
Good Afternoon,
Per my previous emails we will not be covering the return shipping charge as you were informed of the correct part in our chat conversation.
Thank you
now i am stuck without a working oven and out the money
