- Report: #1412528
Complaint Review: Aptive Environmental - Portland Oregon
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Author Not Confirmed
Why?
Aptive Environmental
10260 SW Nimbus Ave, Ste M4 Portland, 97223 Oregon, United States
Phone:
503-895-2847
Web:
http://www.goaptive.com
Categories:
Business Rating:
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Aptive Environmental Company exploits their employees to get positive customer reviews on social media before they service your home. Portland Oregon
This company is running a scam. An Aptive employee approached our home while we were outside doing yard-work and offered us pest control at $129 quarterly, which seemed reasonable at the time. They said they were "running a special" in the neighborhood and that the $129 quarterly was a 'neighborhood rate.' The first time they came out to spray the experience seemed okay. An Aptive employee sprayed the exterior of the home and left a card with the employee's name and the area he sprayed. The other side of the card appeared to be more marketing oriented. In fancy lettering was a request from Aptive; they asked that if we were happy with the employee and his work, would we go to google, write a 5-star review, and mention the employees' name. If we did all this, the employee would get a $5 bonus from the company. Reading this card was my first red flag. I knew something didn't seem right about their tactics. The company is leveraging social media and trying to get hundreds of 5-star reviews by exploiting their low wage employees. If they really wanted to track employee quality, then they could just run a survey on their website. Of course, after the first visit and after they get your review, the service deteriorates dramatically. They don't return phone calls; their product doesn't work, the employees become careless when they have to come out multiple times, and they have a contract that locks you in, even though their product doesn't work. I still have one spray remaining but other online reviews suggest the company will keep charging your card even if you cancel. The company has very shady sales and business techniques.
