- Report: #72995
Complaint Review: Arrow Financial Services LLC - Niles Illinois
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Arrow Financial Services LLC
5996 West Touhy Ave. Niles, 60714 Illinois, U.S.A.
Phone:
800-896-2743
Web:
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Arrow Financial Services LLC rude, nasty and harassing Niles Illinois
I have had the recent misfortune of dealing with Arrow Financial Services. On November 10 I received a letter from them stating they had "purchased" my Retailers National Bank account and as the new owners they would like to give me a second chance to resolve my outstanding balance. They should've just said "We plan to harass the hell out of you until your balance is paid off!" I receive phone calls from these people at all hours of the day and night and now are calling me at work. Today Peter called to verify my employment. What the hell is that all about? My boss got all pissed off because he thought I had applied for a new job. If I lose my job, they'll never get their money.
I plan to pay my balance, just not as quickly as they'd like me to. Is there any way I can get them to not call me at work? It's embarassing and besides, I'm so busy trying to make the money to pay my bills that I don't have time to talk to these harassing people. If anyone has any suggestions on how to get them to call me only at home (if they must call me) please let me know. They are very ugly, nasty people. Don't they realize that if I had the money I'd pay them. There should be some sort of organization to stop these people from being so mean and hateful.
The thing that really made me angry was the second time I spoke with one of their "friendly representatives" and I explained to her that I was having financial trouble and was going through one of those debt counseling services to help clear things up. She practically laughed at me and said it wouldn't do any good because Arrow Financial doesn't accept any terms those debt counseling companies offer. She asked me if I owned my home and when I said yes, she "suggested" that I take out a second mortgage to pay off my balance. That's when I hung up and I haven't had any peace since. Arrow Financial Services is all about the money. Who cares about the people? Right?
Cynthia
Orange Beach, Alabama
U.S.A.
I plan to pay my balance, just not as quickly as they'd like me to. Is there any way I can get them to not call me at work? It's embarassing and besides, I'm so busy trying to make the money to pay my bills that I don't have time to talk to these harassing people. If anyone has any suggestions on how to get them to call me only at home (if they must call me) please let me know. They are very ugly, nasty people. Don't they realize that if I had the money I'd pay them. There should be some sort of organization to stop these people from being so mean and hateful.
The thing that really made me angry was the second time I spoke with one of their "friendly representatives" and I explained to her that I was having financial trouble and was going through one of those debt counseling services to help clear things up. She practically laughed at me and said it wouldn't do any good because Arrow Financial doesn't accept any terms those debt counseling companies offer. She asked me if I owned my home and when I said yes, she "suggested" that I take out a second mortgage to pay off my balance. That's when I hung up and I haven't had any peace since. Arrow Financial Services is all about the money. Who cares about the people? Right?
Cynthia
Orange Beach, Alabama
U.S.A.
2 Updates & Rebuttals
Phillip
San Ramon,California,
U.S.A.
Dealing with Arrow Financial
#2Consumer Suggestion
Sun, October 10, 2004
I was the victim of an attempted illegal debt collection by Arrow; I received a notice from them stating that I had a delinquent account in collections. When I called them and asked for details they claimed that I had failed to abide by terms of a contract I had signed with a health club. Not only had I never heard of the particular health club but the debt was 14 years old - well beyond the statute of limitations. I informed the representative of this and he claimed he wasn't aware of any law regarding a statute of limitations. I told him that unless and until they win a judgement against me in a court of competent jurisdiction they would receive absolutely no money, that if they did sue me they would be countersued and that they were not to contact me in any way unless it involved the delivery of a legitimate subpoena. I also informed him that if any agents showed up to attempt to collect the "debt" that they would be arrested for malicious harassment and, if applicable, criminal trespassing. I also stated that if they were in possession of any firearms during these actions, as private investigators tacitly impersonating police officers tend to be, that they would be arrested for possession of a firearm during the commission of a crime. I haven't heard from them since because, undoubtedly, they're aware of the fact that I know my rights and am willing to go to the mat to exercise them. That is the best way to handle crooks like these; let them know that you know the law.
Tammy
Lowville,New York,
U.S.A.
Criminals they are. Send them a cease and desist letter
#3Consumer Suggestion
Fri, November 28, 2003
Send them a cease and desist letter advising them not to call you at work. Send it to the physical street address. The Budd Hibbs site has a list of the collection agencies. Just do a search for Budd Hibbs. If the debt is past the statute of limitations for your state, they cannot legally sue you. In order to get your wages, your house or any of your property, they have to sue you first and get a judgment. If the debt is past the statute of limitations for your state, the only thing that they can do is harass you until it is paid. If they violate the cease and desist letter for work, log all violations and sue them. Send a letter of complaint to the FTC, the AG of your state, the BBB and anyone else you can think of. ALso make sure that you send copies of your complaints of their violations to these agencies to them certified mail, return reciept requested. These folk do not obey the law.
