;
  • Report:  #1195052

Complaint Review: ARVIXE LLC - Internet

Reported By:
brazmcfly - Irving, Texas,
Submitted:
Updated:

ARVIXE LLC
Internet, USA
Phone:
8889278493
Web:
WWW.ARVIXE.COM
Tell us has your experience with this business or person been good? What's this?

ARIVIXE deliberately denied access to my domains and email accounts, due to their FRAUDULENT sales practices

 

I paid in advance for 2 years of UNLIMITED Hosting SERVICES with ARVIXE. After 1 year of service, in Oct 2014 I started receiving emails saying I was storing too much data on their servers (85GB of data is too much!!!! let alone for an UNLIMITED CONTRACT). They started sending me EMAILS THREATENING ME with disruption of service for USING THE SERVICE I PAID FOR!

 

I inquired why they were doing this, and their answer was an AUTOMATIC TEXT COMPLETELY OUT OF CONTEXT. I then again received threats and again inquired. Again just automatic messages. I then informed them that I would be glad to move to another provider if they reimburse my future service fees which I paid in advance. AGAIN I RECEIVED PRE-RECORDED ANSWERS, NO ANSWER REGARDING REFUNDING MY FEES SO I COULD MOVE TO A PROVIDER WHO WILL ACTUALLY RENDER THE SERVICES YOU PAY FOR.

 

Last week I received a direct THREAT FROM A PATRICK STEIN FROM THEIR QUALITY ASSURANCE TEAM saying they would simply block and suspend my account out of nowhere. The best part is that if THEY ABUSE YOU, you are supposed to write to their QUALITY ASSURANCE WHICH IS SUPPOSED TO PROTECT YOU. I advised him that this was illegal and that I would take legal action against them for what they were doing, including suing them for the damages caused to me by disruption of the service.

 

He simply BLOCKED ALL ACCESS to ALL of the services I PAID FOR. and then in their email they inform that I have access to cpanel and ftp, THEY HOWEVER BLOCKED IT AS WELL. My email account does not work for 3 days now, and the damages caused to me are countless. You have no idea what it is to be defrauded like this, to have your communications taken away from you as if it was nothing, as they could not care less, so PLEASE NEVER EVEN THINK ABOUT CONTRACTING ARVIXE, YOU WILL REGRET DEEPLY.

 

I demanded that they release my domains so I can move to another provider and restore my service. THEY HOWEVER CHOSE TO AGAIN THREATEN ME, AND ILLEGALLY CONFISCATE MY ACCESS TO MY DATA, AND ILLEGALLY TAKE POSSESSION OF MY DOMAINS, WHICH ARE PAID BY ME AND MY PROPERTY. This time the THREAT CAME TODAY FROM A CHRIS WORLEY WHO THREATED ME WITH THEIR LEGAL DEPARTMENT.

 

Please write down the names because you need to know who will THREATEN YOU AND DESTROY YOUR LIFE IF YOU EVER MAKE THE BAD DECISION OF LETTING ARVIXE INTO YOUR LIFE. Next step I am preparing with my Attorney to sue them, because they REFUSE to Release my domains after all the losses they already caused me.

 

This Company has the MINIMUM obligation to:

- REFUND my fees for all future services THEY WILL NO LONGER RENDER

- RELEASE my domains so they can be taken over by my new service provider

- RETURN all my data to me including my EMAILS WHICH ARE PROPRIETARY AND ILLEGAL FOR THEM TO HOLD

- APOLOGIZE FOR THEIR SHEER FRAUD AGAINST ME, AND THEIR ILLEGAL ACTIONS

 

I want NO FURTHER CONTACT WITH THIS COMPANY EVER IN MY LIFE, all I want now is them to pay for what they did to me! STAY AWAY, DO NOT LET THEM WRECK YOUR LIFE AS WELL. THIS IS A SCAM, THIS COMPANY HAS NO SCRUPULOUS AND WILL TAKE YOUR MONEY IN ADVANCE SO YOU CANNOT GET YOUR MONEY BACK AFTERWARDS, THEN THEY WILL TAKE POSSESSION OF YOUR LIFE AND DESTROY IT AS IF IT WAS NOTHING.

 

ANDREI QUINTAN

 






3 Updates & Rebuttals

Gibson

Alabama,
USA
WOULDNT BELIEVE ANYTHING ARVIXE SAYS

#2Consumer Comment

Mon, May 25, 2015

iTS AMAZING HOW THIS COMPANY ALWAYS PLAYS THE INNOCENT BISTANDARD. HOW ABOUT WE POST THOSE THREATENING EMAILS YOUR SO CALLED QA DEPARTMENT SENT US. THE ATTORNEY GENERALS OFFICE IS GOING TO LOOKING FORWARD TO SEEING THEM!

WE WOULD NOT BELIEVE ANYTHING THIS COMPANY SAYS. THEY ARE NOT TO BE TRUSTED. IM SURE THEIR SO CALLED 5 STAR REVIEWS ARE NOTHING MORE THAN THEIR OWN EMPLOYEES OR PEOPLE THAT ARE RELATED TO THEIR EMPLOYEES WRITING THOSE FALSE REVIEWS. 

LET AN ACTUAL CUSTOMER TELL YOU WHAT THEY DO : SITE OUTAGES ON A WEEKLY BASIS, GETTING YOUR WEBSITE HACKED BECAUSE THEY HAVENT A CLUE ON HOW TO RUN A COMPANY, BE PREPARED TO TELL THEM HOW TO FIX A PROBLEM BECAUSE THEY DONT HAVE A CLUE ON HOW TO DO THEIR JOB.

WHEN YOU TELL THEM WHAT THE PROBLEM IS, THEY STILL REFUSE TO FIX IT. THEY WILL TAKE YOUR MONEY FOR PAID SERVICES, AND YOU HAVE TO FIND OUT ON YOUR OWN THEY NEVER PERFORMED THE SERVICES YOU PAID THEM TO DO. 

START COMPLAINING AND RECEIVE THREATS FROM THEIR OWN EMPLOYEES.

ANYONE WHO HAS HAD PROBLEMS WITH THIS COMPANY DOCUMENT THE PEOPLE'S NAMES AND CUT AND PASTE THE CHATS, FILE A DISPUTE WITH YOUR CREDIT CARD COMPANY AFTER YOU MIGRATED OFF THEIR SYSTEMS. AND USE THESE COMPLAINTS AS PROOF OF WHAT TYPE OF COMPANY ARVIXE IS.

IN A NUTSHELL PURE INCOMPITENCE.


brazmcfly

Irving,
Texas,
ARVIXE STILL HOLDING MY DOMAINS HOSTAGE!!!

#3Author of original report

Sun, December 21, 2014

To whom it may concern: ARVIXE is still holding my domains hostage as of today December 21st 2014. This means that they took illegal possession of my domains for 2 weeks now.

 

Whatever you do, please NEVER make the mistake of contracting this company for your domain services. Can you imagine what it feels like? Your domains are your property, they are a vital part of your rights as an individual, having access to your own privately owned property. This company ARVIXE WILL BLOCK ALL YOUR ACCESS TO YOUR OWN PROPERTY, THEY WILL TAKE IT OVER AS IF IT WAS THEIRS!

 

Then you will no longer be able to access your own emails, from you customers, friends, vendors, who knows. They basically REMOVE YOUR RIGHTS TO COMMUNICATE, INFRIGING EVERY SINGLE AMMENDMENT OF OUR CONSTITUTION! Can you imagine from one day to another not being able to read your own emails any longer, the ones all people you deal with know and write to????

 

Can you imagine the losses you will suffer? NOT CUSTOMER CAN CONTACT YOU, YOU CANNOT PAY A BILL BECAUSE YOU DO NOT KNOW IT ARRIVED IN YOUR MAILBOX!!! You cannot deliver services as you did not know you have to deliver them as you never received the message. Basically ARVIXE WILL DRIVE YOU INTO BANKRUPTCY!

 

Now their contact is straight forward "FOLLOW YOUR THE INSTRUCTIONS FROM YOUR NEW SERVICE PROVIDER". Just simply, HARD AND COLD, AFTER ALL THE DAMAGE THEY CAUSED. THEY COULD NOT CARE LESS WHAT HAPPENS TO YOU, THE FEEL LIKE THEY OWN THE WORLD!!!

 

DO NOT MAKE THIS MISTAKE, IT WILL BE THE WORST MISTAKE OF YOUR LIFE. STAY AWAY FROM THIS COMPANY, THEY DO NOT RESPECT YOUR RIGHTS AND WILL NOT RESPECT ANY LAWS IN THIS COUNTRY, THEY WILL SIMPLY TAKE CONTROL OF YOUR LIFE!

 

Andrei Quintan


Mike-Arvixe

Calabasas,
California,
Client given multiple chances to correct issues.

#4UPDATE Employee

Mon, December 15, 2014

Client has been sent multiple warnings over the last several months regarding account usage that is strictly forbidden by our acceptable use policy. The client agreed to the terms of this policy before purchasing this account. We were eventually forced to provided an ultimatum to correct the problem or close the account. No corrective measures were taken by the client and the account was then closed. Despite client claims a prorated refund was offered and is being provided.  

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//