- Report: #200178
Complaint Review: ASC - Des Moines Iowa
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Author Confirmed
Why?
ASC
PO Box 10388 Des Moines, 50306 Iowa, U.S.A.
Phone:
800-842-7654
Web:
N/A
Categories:
Business Rating:
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ASC ripoff Des Moines Iowa
Our mortgage was transferred from OCWEN to America's Servicing Company in April 2006. I was uncomfortbale with this transfer because there was no website and I had no payment slip. I called ASC prior to the transfer and they said there was nothing they could do until I got a loan number.
Well lo and behold, that came in the middle of April, 15 days after my payment was due. So, I paid May, I paid June, I paid July. Well in July I got a phone call saying that they did not receive my June or July payment. My bank statement has a note of payment for the June and July payment, but because it is an ACH payment they do not get a check back nor do they get any other information than the check was credited to an account. SO, here I sit with no June or July payment credited to my account, but someone has the money--because I don't have it.
This is not right. My husband and I live with very little extra money, how are we supposed to come up with $1300 plus the extra $50 a month they are charching us for the next year. This is so not right.
Jennifer
Youngstown, Ohio
U.S.A.
Well lo and behold, that came in the middle of April, 15 days after my payment was due. So, I paid May, I paid June, I paid July. Well in July I got a phone call saying that they did not receive my June or July payment. My bank statement has a note of payment for the June and July payment, but because it is an ACH payment they do not get a check back nor do they get any other information than the check was credited to an account. SO, here I sit with no June or July payment credited to my account, but someone has the money--because I don't have it.
This is not right. My husband and I live with very little extra money, how are we supposed to come up with $1300 plus the extra $50 a month they are charching us for the next year. This is so not right.
Jennifer
Youngstown, Ohio
U.S.A.
1 Updates & Rebuttals
Elaine
Boise,Idaho,
U.S.A.
All is not lost....yet!
#2Consumer Suggestion
Mon, July 10, 2006
Before panicking, every ACH transmittal of money does have a tracer/tracker #. Contact your bank and have them verify where this money went, if even to what bank and account # this money was deposited to. If they say they can't do it: Bull! This is what the Bush administration has been doing...tracking electronic transfer of funds, and they can do it with your banking transactions. Once you have that info in hand you can fight with the mortgage company in proving you made payment. Good luck, let us know how it goes!
