- Report: #1381755
Complaint Review: Ashish Travels - Santa Cruz California
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Ashish Travels
1071 41st Avenue #6300 Santa Cruz, California, USA
Phone:
8312377737
Web:
www.ashishtravels.us
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Ashish Travels Fraud Scam In Travel Tickets Santa Cruz California
[email protected]
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FRAUD BY EITHAD AND AGENTS:My booking reference is: NSRXBO Travel date 23rd June 17( SFO To Hyderabad) Return 23 July 17(Hyderabad - SFO).
I booked tickets through Ashish Travels(www.ashishtravels.us ; ph#831-237-7737,484-633-9287;email id:[email protected]) on June 7th 2017 and paid the travel agent with Chase Quick pay and Cheque. Before paying the agent I called Eithad Airlines to check the genuineness of the ticket and booking reference number. And I was told that the ticket is Genuine by Eithad personal over phone. I even called Eithad Airline on 22nd June 17 a day before my actual travel date June 23rd 2017 to chek-in and I was told by Eithad personal that check-in will be done in LA as I have connecting flight from SFO. Today when I went to the Airport along with my 2 kids I was shocked when the American Airlines at the Kiosk told me that my Tickets with them are suspended.
I called Eithad again to explain the situation and Eithad told me that My ticket is genuine and I need to provide Credit card with which the travel was booked. I told that it is Agent who booked my ticket and I didn't provide any credit card. They didn't cooperate and said I have to provide either credit card or cannot travel. How can Eithad allow Agents who used their credit cards and cheat innocents like us suffer. If Eithad allowed my tickets to be booked by Agent which are actually confirmed it is Eithad responsibility to take care or customers. For no reason I was cheated and Eithad has no answer for it. Nowhere it was mentioned on your website or on the tickets provided to me that a credit card needs to be shown while checking in when I printed the tickets. This is total confusion rather cheating I would say I was been played by both Agent and Eithad Airlines.
It was really frustrating to loose a much planned trip to home town along with Kids. My Kids didn't understand whats happening and were totally upset with what happened. I cannot travel now and my planned vacation at office is also at risk. We are Economy travelers and you should understand it is not an easy thing to loose such an Amount $$$, Time, overall peace of mind of being cheated.
Bank details of the agent where I deposited Ticket amount:
Ashish Travels
Bank Name:Wells Fargo
Account Number#6821239902
Routing# 121042882
State CA
ZIP:92656
Deposit/Payment Date: 06/07/2017
Who is going to compensate for this fraud? Eithad should take up the responsibility for this because if it is Fraud then what is Eithad Cyber Security is doing.
Etihad should keep check on this kind of fraudsters. The Fraud agent doesn't even lift my calls now.
