An uneducated mattress salesman sold me the wrong firmness of mattress. I have major back issues and I’m only 142 lbs. I was sold a mattress for someone with a starting weight of 180. I knew the first night of sleeping, it was the wrong one.
Went back to the salesman and he said the Tempur Pedic has a policy that you have to sleep on it for 30 days before exchange or returns. Once I waited the 30 days went back to the store and the manager informed me they don't do exchanges or returns. I've reached out to Tempur Pedic also and I didn't get any help with resolving this matter. Hopefully I can get some rebuy reaching out to you.