- Report: #1491714
Complaint Review: Ashley Furniture - Columbia maryland
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Author Confirmed
Why?
Ashley Furniture
600 Dobbin Road Columbia, 21045 maryland, United States
Phone:
301-242-5730
Web:
https://stores.ashleyfurniture.com/store/us/maryland/columbia/9000417563/
Categories:
Business Rating:
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Ashley Furniture Ashley Home Store They don't deliver all of the parts of the furniture Columbia maryland
Warning...don't ever go to Ashley Homestores in Columbia, MD. I spent over $3,000.00 in their store and my boyfriend spent around $5,000.00 as well all in the same day. I ordered a bedroom set. 8 weeks later my furniture came. One of the pieces was a dresser with a mirror. When they finished assembling everything, they realized that there were no brackets for the mirror.
The delivery people said they would have to order them from the distributor. Mind you, this was October 3, 2019. Here it is February 14, 2020 and I still have any brackets and a mirror that is warped because it hasn't been hung. I called and called, I kept getting the run around from the manager and I have tried to talk to the store manager, twice, and he will not return my calls.
I told the manager that I want a new mirror when they bring the brackets; if they ever get here. This store is the worst on the plant. Save your money and go to Value City Furniture. I will be reporting them to corporate and the Better Business Bureau. Horrible store and staff!!!!!!!!!!!!!!
