Refueseing to repair unless I pay for the parts and labor. Recommendeing that if I don't want to pay labor I do it myself. Their statement on line is that a 1 yr limited warrenty for repair. Refuse to accept that this is normal wear and tear.
Additonaly, their form states on-line that the recliner mecinisam is cover with a 10% charge of 5 yrs. Didn't bother to mention with my current contact.
These people are crooks. As a Veteran military person in a military town I don't think they realize that I will do everything i my power to stop other military personnel from bying their cheap and defective furniture.
It appers thay you already have 442 complaints on them which means no restitution.