Tamara
Plymouth,#2Consumer Comment
Fri, April 20, 2007
I signed up and paid for The Medical Billing Course w/online access for all my exams. This was 2/06. I finished my course in Dec., received my diploma & was happy with the feedback from my clients old & new with my knowledge. I am a work at home Medical Billing Specialist who needed to refresh myself and update my information. I did not go through Ashworth College. They gave me a discount also for paying in full, which was honored. I then received my student number and ALL of my materials at my request. I will have to say, though, you are definetly right about getting them to answer an email or a message when you call. I had to make numerous requests for 2 lost exams that I had received s 100% grade on & the new coding books I had paid for. When I sent an email & left a message threatening to turn them into the BBB, they called me back in 2 days, sent my books and found those 2 missing exams. Other than the bad customer service, I was pleased with the course & the positve results from my clients. My husband just returned from Iraq (Bless all soldiers over there, it's pure Hell my husband said) & without this course to keep me busy, I think I would have been more stressed than I was. Maybe this will help someone else. Good luck. I heard Universary of Phoenix online is good.
Tamara
Plymouth,#3Consumer Comment
Fri, April 20, 2007
I signed up and paid for The Medical Billing Course w/online access for all my exams. This was 2/06. I finished my course in Dec., received my diploma & was happy with the feedback from my clients old & new with my knowledge. I am a work at home Medical Billing Specialist who needed to refresh myself and update my information. I did not go through Ashworth College. They gave me a discount also for paying in full, which was honored. I then received my student number and ALL of my materials at my request. I will have to say, though, you are definetly right about getting them to answer an email or a message when you call. I had to make numerous requests for 2 lost exams that I had received s 100% grade on & the new coding books I had paid for. When I sent an email & left a message threatening to turn them into the BBB, they called me back in 2 days, sent my books and found those 2 missing exams. Other than the bad customer service, I was pleased with the course & the positve results from my clients. My husband just returned from Iraq (Bless all soldiers over there, it's pure Hell my husband said) & without this course to keep me busy, I think I would have been more stressed than I was. Maybe this will help someone else. Good luck. I heard Universary of Phoenix online is good.
Tamara
Plymouth,#4Consumer Comment
Fri, April 20, 2007
I signed up and paid for The Medical Billing Course w/online access for all my exams. This was 2/06. I finished my course in Dec., received my diploma & was happy with the feedback from my clients old & new with my knowledge. I am a work at home Medical Billing Specialist who needed to refresh myself and update my information. I did not go through Ashworth College. They gave me a discount also for paying in full, which was honored. I then received my student number and ALL of my materials at my request. I will have to say, though, you are definetly right about getting them to answer an email or a message when you call. I had to make numerous requests for 2 lost exams that I had received s 100% grade on & the new coding books I had paid for. When I sent an email & left a message threatening to turn them into the BBB, they called me back in 2 days, sent my books and found those 2 missing exams. Other than the bad customer service, I was pleased with the course & the positve results from my clients. My husband just returned from Iraq (Bless all soldiers over there, it's pure Hell my husband said) & without this course to keep me busy, I think I would have been more stressed than I was. Maybe this will help someone else. Good luck. I heard Universary of Phoenix online is good.
Ray
Tampa,#5Consumer Suggestion
Fri, April 20, 2007
I understand your frustration in regards to ashworth's failure to respond. I remember when I considered enrolling in Ashworth, I stopped short of signing the electronic agreements. Ashworth called my cell phone 3-4 times a day for a month and I have the phone records to prove it. I decided to give Ashworth's graduate program a try, since they offer a monthly payment option and a masters degree that can supplement my doctoral studies. After reading the comments here on the ripoffreport and various discussion mediums, I decided against ashworth and enrolled in a RA accredited university. I sent a enrollment cancellation request on April 17,2007 through telegram. I also e-mailed them on the morning of April 19, 2007. Ashworth has not responded. To be fair, I will continue to send cancellation requests through various mediums and allow time to communicate. However, I will document these requests. If Ashworth does not respond in three weeks, I will send my documents requesting cancellation of enrollment and a letter to the state of Georgia, CHEA, DETC, BBB, and an attorney as a final option. My advice is to be clear and to the point. Keep all written documents in a file. Be persistent. I will keep this thread updated and hope ashworth moves in the right direction.