- Report: #1507239
Complaint Review: Ask Now psychic network -
Reported By:
Diana -
Chicago , Illinois , United States
Submitted:
Updated:
-
Author Confirmed
Why?
Ask Now psychic network
United States
Web:
Http://asknow.com
Categories:
Business Rating:
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Ask Now psychic network Ask Now Best Readings I paid $40 for a 40 minute reading with a psychic reader who wasn't psychic. They authorized three separate charges from my debit card in the amount of $416, $78 and $40
Dear Audience I am actually a real psychic healer and on January 20, 2021 in a moment of weakness and based on positive reviews on Ask Now's psychic site I called late at night for a reading for myself.
The first red flag is the customer service representative asked me for my full billing address and security code number for my bank's debit card and asked me to repeat this information twice very loudly over their phone system.
The second red flag is the customer service representative insisted John who was probably the best talker on the hotline would be perfect for my needs. She offered me a deal that was too good to be true and said that normally John who is a top reader charges $13.99 per minute but he could read for me for a total of $40 for 40 minutes. I was extremely explicit with the customer service representative and said I was only interested in the $40 reading and not the expensive $13.99 reading because money is very tight for me.
After I was given his extension as the only option I attempted three separate times for 15 minutes to try and connect with him but their robot system wasn't allowing me to connect to him or anyone else on that psychic hotline.
Finally we connected together and I told John I had just received a piece of paper from the manager at our property that me and 20 other people were being threatened with a 5 day notice of eviction during this pandemic.
He kept me chatting for as long as possible telling me he belongs to a coven and they would put my request in a prayer circle but he didn't give me a legitimate psychic reading at all nor did he tell me any information about myself, my past or the future. He just wanted to talk about nonsensical information rather than give me a legitimate psychic reading which indicates to me this line is fraudulent.
The next day my bank showed me three separate charges were made by their company called Best Readings. They charged my debit card $40 then $416 and on top of that an extra $78.
If you do your research online they have scammed many consumers like me who had hoped for a $40 reading for 40 minutes but we were all victimized by this company. I called their customer service team for days after and they laughed at me and said I agreed to a top tier reader for the rate of $13.99 per minute. Not one manager offered me help and in fact they were extremely unsympathetic to my request for a full or partial refund.
Please don't let this happen to you. No one from Ask now will assist you in obtaining a refund and during this pandemic they should be ashamed of themselves scamming people of their money
