mr rik
miami,#2Consumer Comment
Mon, May 30, 2011
You should never feel "ashamed" over filing a ripoff report. There is always a reason for filing and it is the responsibility of the business to provide decent customer service in the first place to keep their name off here.
It's too bad they threatened that lawsuit, or maybe they just gave you a lil "sumthin sumthin" to get you to come back here and shill?
Good Luck!
sarah
lancaster,#3Author of original report
Mon, May 30, 2011
i would like to say that i am truly sorry to all the employees at aspen fitness in lancaster ohio on memorial drive.
i made my inital ripoff report about a month and a half ago. and i feel i did not give aspen fitness a "fair shot". over this month and a half i have seen wonderful qualities as well and did not post that in my inital report.
i would like to state that the manager did not remember that he told me i could not cancel after the 3 day grace peroid. and i did make a ty-po in the first report by stating "a 3 yr contract" and i meant to type in 1 yr contract.
aspen fitness does have alot of great qualities. i have worked with children services for 11 years and have only seen a very few amount of daycares that are as wonderful as this one. the employees are very well trained and qualified. when i took my children in the center i could feel the "caring" and "loving" energy they gave me and my kids.
after the manager read my inital ripoff report he said "i could cancel with no termination fee since i was so unhappy at aspen." i went ahead and canceled my membership.
the funny thing is i had grown to love that place and really enjoyed talking and building a relationship with the girls in the back and the "3 amigo's" up front :)
over this time from when i wrote my first ripoff report i had came to this site and tryed to erase the report and could not. i ignored it and hoped it went away. instead they saw the report and i felt really bad for saying all that negative stuff. i have seen a positive change over the month, even w/o them reading the report. i can tell that aspen fitness is not only a "company" they are
also a family. i really enjoyed thier friendship and wanted to say i am truly sorry for writting all that bad stuff when i was angry and for hurting your feelings. i never meant to do so.
IM SORRY!!
IN CONCLUSION I FEEL THAT ASPEN FINESS IN LANCASTER OHIO ON MEMORIAL DRIVE IS A FRIENDLY CARING COMPANY THAT WILL TAKE CARE OF YOUR NEEDS AND WOULD EDUCATE THEMSELVES TO HELP SERVE YOU BETTER. PLEASE IGNORE MY FIRST REPORT IN WHICH CASE I WROTE WHEN I WAS ANGRY. SORRY.