- Report: #309075
Complaint Review: Astartrips - Internet
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Author Confirmed
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Astartrips
12421 North Florida Tampa Florida Internet, U.S.A.
Phone:
1-8136768900
Web:
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Astartrips I live in South Africa and was phoned by astars advising me that I won a holiday to America for 4 people. They debited my credit card with $998 and I am furious! Tampa Florida Internet
I was phoned on 5 February 2008 by a lady named, Beth, from Astartrips in Florida.I was informed that I have won a holiday in Florida for 4 people.I was transferred to Kenneth( I don't believe any of these names are correct) and he explained the itenary.These people are absolutely professional and had all the correct answers to my questions.I was hesitant , but was still convinced of their authenticity.My contribution towards the trip was $998 and this was dedited to my credit card.I refused to give my CVC number, but the amount was still debited to my card.I subsequently sent them an e-mail and this was answered advising me to contact their offices telefonically.This made me very suspicious and I investigated the company.I discovered on the internet a report filed on them.I have not slept well after this.I have stopped my card since and filed a complaint.Hope I will get my money back.
Just for interest, the report on the net was dated 2005, how is it possible that these guys are still operating, thery should have been caught long ago!!
Albie kruger
Johannesburg
South Africa
Just for interest, the report on the net was dated 2005, how is it possible that these guys are still operating, thery should have been caught long ago!!
Albie kruger
Johannesburg
South Africa
1 Updates & Rebuttals
Thomas
Anderson,South Carolina,
U.S.A.
Albie, Here in the USA you have 2 MONTHS to request a chargeback on a credit card
#2Consumer Comment
Fri, February 15, 2008
If you have 2 MONTHS to request a chargeback on a credit card there, then I should think that your documenting your complaint IN WRITING as you have here should be sufficient and timely. Over here a verbal request is usually insufficient, but many CC offer on-line (in addition to snail-mail) written chargeback request capability. FYI #1 scammers are like rats- they are hard to kill. FYI #2 It is more advisable to use a 'screen name' on the web- too many crazies running loose!
