- Report: #1395896
Complaint Review: Asurion - Internet
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Author Not Confirmed
Why?
Asurion
Internet, USA
Web:
https://www.asurion.com/
Categories:
Business Rating:
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Asurion Insurance scam, fake insurance, tech support, phone insurance, Extended warranties, nationwide Internet
Asurion needs to be reported to the insurance commission. They're a rip off company and they're cheating customers.
I sent my laptop in for repairs and it took them 4 times to "fix" the unit AFTER I SPECIFICALLY TOLD THEM EXACTLY WHAT REPAIRS NEEDED TO BE DONE and they charged me for the deductible twice, 2 payments of $85. My macbook still doesn't work. I couldn't work/edit for 2 months and I lost wages. I wanted a refund for only 1 of the payments and they refused.
I WILL NEVER EVER RECOMMEND THEM unless someone asks me which tech insurance company should die on the vine, I ABSOLUTELY HATE THEM TO THE CORE. I hope karma circles back around to them sooner than later for litterally scamming customers for monthly payments and deductibles promising that they can, and will, solve technical issues with mobile devices and laptops, as long as it's covered. They did a crappy job and they take customers hard earned money. Save your money!
