In May 2013, my husband, Kenneth signed up with Direct-tv. He was told that if he had phone and internet he could bundle with At&t and save. So, that is what he signed up to do. That never happened.
He wound up being billed double. When we realized the problem, At&t never wanted to drop the extra charges. Also, the phone and internt service were extremly poor.
We are being harrassed by them down till today. They sent the bill to a collection agency ( Afni, 1310 Marrtin Luther King Drive, PO Box 3517, Bloomington, IL 61702.)