Darlene
Pass Christian,#2Consumer Comment
Thu, August 12, 2004
I would say fine to your response, but I went through the chains of command up at least 4 levels to senior management, not just claims or adjuster. They were ALL extremely hostile and rude to me, not to mention threatening. I am the victim here and They Have Attacked Me!! No excuse! I am owed an apology which I will never get!
Joe
Philadelphia,#3UPDATE EX-employee responds
Wed, August 11, 2004
Atlanta Casualty used to be a great small insurance company. It was taken over by Great American Insurance in the early 1990's. In 2003, Great American Insurance merged Atlanta Casualty, Windsor Auto, and Leader Insurance with Infinity Insurance which has a terrible reputation in the insurance industry to form one company called Infinity Insurance. Infinity then laid off all of the Atlanta Casualty employees it could in order to get its stock price up. This left Infinity with a bunch of unexperienced entry level employees to handle claims.