Complaint Review: Atlantic Magazine Services - Ericka Johnson - Pompano Beach Florida

I was contacted on 11-13-04 they told me that all I needed to do is pay for shiping and it would be 49.74 every three months and it would not begian for two months I asked them when they were recording this that my account would not be charged right away becouse I did not have enough money in the account until I get payed. The lady said no it would not be billed to my credit card until I get the paper work in the mail and that would be about two weeks and I would have to sign it before they charged it.

The next day I went online to look at my bank account and there was the charge of 49.74 So on 11-16-04 at about 2 PM I callled and talked to a lady named Ericka Johnson at 1-800-331-6168 told her about what happend she asked me to hold and then she played the tape they recored on the 13th she hurd were I told them not to charge my account and where the lady said they would not.

Ericka then told me that she would cancle my account at that point and that was on the 16th.

As of the 22nd the charges are still on my account so I called back and talked to Ericka and she tells my now that she cant help me becouse it has been over 5 days now and that she did not tell me that she would cancle my account.

I told her about our talk on the 16th and now she tells me that she did not say that and the charges had to stay on but I can call 1-800-789-7101 and talk to them beouce after 5 days she cant talk to my any more I asked why not becouse dhe was the one that help me on the 16th and said she would handle it. I have called this number 3 times and get a recording so I have left my name and number each time and have not gotten any phone calls back.

This company nedds to be shut down and stopped and not let it happen to anyone else.

Thank you,

Everett

Tucson, Arizona
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

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We are not a collection agency.

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...the victims' advocate

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...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.