- Report: #287394
Complaint Review: Atom Park Software - Internet
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Author Confirmed
Why?
Atom Park Software
atompark.com Internet, U.S.A.
Phone:
707-709-8405
Web:
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Atom Park Software Software does not work and customer service is non-existant Internet
On November 7, 2007, I purchased one of the company's software applications for $79.85 (Atomic Email Hunter Full version). The software did not work as advertised and when it does, it is buggy and crashes frequently without saving the data properly. Within 48 hours, I contacted their technical support via email as listed on their website. One week went by and no response. I then proceeded to call their technical support number several times over the next ten days during their listed support hours and never once spoke with a human being. Each time I was met with an answering machine asking me to leave a message. Each time I called, I left one and still have not heard back from them. They seem to do their billing through a third party company called plimus.com so I made several attempts to contact this company as well. I was told that they only do the billing and have nothing to do with product support. At this point I have no choice but to file a grievance with my credit card company and issue a charge-back. Avoid this company at all costs.
Adam
Las Vegas, Nevada
U.S.A.
Adam
Las Vegas, Nevada
U.S.A.
